"WE'RE HIRING | Join the dedicated team at Rowland and take the next step in your administration career.
Rowland is one of Australia's leading strategic communication agencies, trusted by government and private sector clients to navigate complex issues, protect reputation, and deliver meaningful outcomes.
We are seeking a full‐time Administrative Assistant to provide responsive administrative and office support that helps Rowland's day‐to‐day operations run smoothly.
This role is well suited to an administrator with at least 3 years' experience who is eager to develop broader office, client support, and coordination skills.
"WE'RE HIRING | Join the dedicated team at Rowland and take the next step in your administration career.
Rowland is one of Australia's leading strategic communication agencies, trusted by government and private sector clients to navigate complex issues, protect reputation, and deliver meaningful outcomes.
We are seeking a full‐time Administrative Assistant to provide responsive administrative and office support that helps Rowland's day‐to‐day operations run smoothly.
This role is well suited to an administrator with at least 3 years' experience who is eager to develop broader office, client support, and coordination skills.
Primary Responsibilities
Provide professional client service, both written and verbal, including answering phones and assisting with client meetings
Monitor the team inbox and coordinate day‐to‐day administrative requests, including document formatting, printing, couriers, deliveries, catering and travel
Support the Corporate Affairs team with client account setup, quotes, letters of engagement, invoicing, budget tracking and tender preparation
Assist with HR administration,



document and SharePoint updates, event coordination and maintaining the Coordinator Handbook.
Maintain a neat and tidy office, including managing stationery, kitchen supplies and mail, and acting as a Fire Warden.
Report To
Director Corporate Services and Operations
Key Relationships
Corporate Services administration team
Corporate Affairs Team
Whole office
The Rowland Way
Reaching and where possible exceeding position and team related goals
Ensuring QA standards and Rowland systems are adhered to at all times
Ensuring the highest quality, results and satisfaction for clients
Upholding Rowland values internally and externally
Working collaboratively across the business to achieve a "one Rowland" approach that maximises outcomes for our clients and Rowland.
Key Competencies
Technical
Outstanding attention to detail
Excellent understanding of how to use Microsoft Office applications Word, Excel, PowerPoint
Formatting and templating advantageous.
Behavioural
Positive understanding of client service skills and teamwork
Deadline driven, organised and able to prioritise
Proactive with an appetite for continuing professional development
Exhibits appropriate professional business behaviour
Resilient, highly driven to succeed, with a positive 'can do' attitude
Ability to maintain strict confidentiality at all times
Seek feedback from staff to ensure best practices are in place.
Qualifications & Experience
3 years administrative experience
Customer service/Client interaction experience
Excellent Microsoft Office skills.
To find out more about Rowland, you can visit .
For more information about this opportunity, please contact us at ******
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📌 Administrative Assistant (Brisbane)
🏢 Rowland
📍 Brisbane