Ready to step into leadership without stepping away from travel?
If you're an experienced Leisure or Corporate Travel Consultant with big ambition and a natural ability to bring people along with you, this could be your next move!
About the Opportunity:
FCM Canberra is growing, and we're now looking for a future leader who's ready to grow their own career while helping others thrive.
This role is perfect for someone with solid consulting experience, a passion for client relationships, and the drive to take their first (or next) step into leadership.
Working closely with your Team Leader, you'll help drive performance, engagement and culture while continuing to deliver outstanding service to your own clients.
You'll support all aspects of the FCM business by turning strategy into action, maintaining strong sales performance, and helping the team operate at its best.
Key Responsibilities:
Support the Team Leader in coaching and developing a team of Travel Consultants
Build and maintain strong relationships with Government and corporate clients
Assist in overseeing daily operations, ensuring service excellence and SLA delivery
Handle complex bookings, escalations and technical problem-solving
Identify opportunities to improve performance and customer experience
Collaborate with internal stakeholders to deliver seamless service outcomes
Contribute to a safe, inclusive and accessible work environment where all Flighties feel welcomed, respected and supported to thrive
What you'll need:
A lead-by-example approach and the ability to motivate others
Strong communication skills and emotional intelligence
Confidence managing change and high volumes of business
Drive, determination and focus to co-lead a successful business
Minimum 2 years' proven sales success as a Corporate Travel Manager or Retail Travel Consultant
GDS proficiency (Sabre highly regarded)
Alignment with FCM values and a mindset that embraces growth and change
What You'll Enjoy:




OTE $90,000+ (comprising $65,000 base + uncapped monthly individual and leadership incentives) + super
Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd
Our People: FCTG is an Equal Prospect Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
Development: Individualised Learning & Development pathway options
Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Brightness of Future: Career opportunities in a network of brands and businesses across theglobe -we promote from within
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health: Support and Employee Assistance Program for staff and family
Social: Regular awards nights, social team building and industry events, with the opportunity to attend global conferences (Bangkok in ****, Sydney in ****)
Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.
Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes .
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📌 Future Team Leader - Canberra, Act
🏢 FCM Travel Australia
📍 Canberra