Location: Cairns, QLD (Local applicants only)
Work Type: Full-Time, In-Office (Active, vibrant, and collaborative team environment; not remote)
Hours: Standard business hours, with occasional outside-hours support required for client needs.
Salary: $85,000 - $115,000 base (commensurate with skills and experience)
Culture: Strong social setting with staff camping trips, water skiing, bowling, pizza nights, and BBQs.
Growth: Learning environment with career development opportunities in a fast-growing business.
Job Description: Systems & Project Engineer (MSP)
Location & Workplace
Location: Cairns, QLD (Local applicants only)
Work Type: Full-Time, In-Office (Active, vibrant, and collaborative team environment; not remote)
Hours: Standard business hours, with occasional outside-hours support required for client needs.
Compensation & Perks
Salary: $85,000 - $115,000 base (commensurate with skills and experience)
Culture: Strong social environment with staff camping trips, water skiing, bowling, pizza nights, and BBQs.
Growth: Learning environment with career development opportunities in a fast-growing business.
Role Overview
Microsystems is looking for a versatile Service / Project Network and Systems Engineer to join our Cairns team.
In this role, you will handle the design, implementation, maintenance, and high-level troubleshooting of client networks.
You will act as a point of technical drive and priority escalation for critical emergencies, while occasionally assisting the sales team with pre‐sales engineering (evaluating architecture and drafting Statements of Work).
Key Responsibilities
Client Environments: Support and optimize network environments ranging from 5 to 200+ users.
Deployments:



Install, configure, test, and optimize networks, applications, servers, routers, firewalls, switches, and wireless access points.
Consulting & Strategy: Assess client networks, recommend infrastructure improvements (upgrades, rack tidy‐ups), and provide strategic IT planning for cloud/hybrid models.
Documentation: Update and create technical documentation, disaster recovery plans, and IT system guidelines.
On‐Site Travel: Travel to client premises as required for deployments and troubleshooting.
Candidate Requirements
Technical Experience
Experience: 2+ years of experience in a Managed IT Services (MSP) environment.
Core Systems: Strong background in Microsoft Server platforms and Microsoft 365 environments.
Tooling: Experience with RMM tools (e.g., Labtech, Kaseya, N-Able) and PSA ticketing systems (e.g., ConnectWise, ServiceNow, Freshservice, AutoTask).
Education: A Bachelor's degree or higher in IT, alongside relevant industry certifications, is highly advantageous.
Required Core Technologies
You will be expected to plan, install, manage, and maintain:
Cloud & Mail: Microsoft 365, Azure, Exchange (Online & On-Premises), Cloud Migrations
Networking: Cisco & Ubiquiti Ecosystems (Firewalls, Switches, WAPs)
Security: Sophos CyberSecurity products
Backup & Storage: Veeam, StorageCraft, Synology BDR products
Hardware: Lenovo, HP, Dell endpoint technologies
Soft Skills & Logistics
Self-Motivated: Excellent time management and a proactive, positive attitude.
Communication: Exceptional interpersonal skills and fluent English (direct client-facing contact).
Licensing: A current Australian Driver's License is essential for client site travel.
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