HRM Contracting and consulting – Sunshine Coast QLD
We are recruiting for a Systems and Process Officer, this position is ideal for someone who thrives on structure, problem-solving and continuous improvement.
You will work closely with the Directors and Senior Leadership Team to enhance business efficiency, strengthen client relationships and support future expansion.
Key Responsibilities
Investigate, source and recommend a suitable CRM system and systems
Review existing systems and processes, and recommend and implement improvements
Drive workflow planning and accountability (e.g. leading whiteboard meetings) within the Leadership Team
Support client engagement strategies, including improving fee proposal turnaround, measuring enquiries, improving conversions, maintaining visibility and relevance within the industry, ensuring regular client check ins, and expanding industry reach
Assist with HR functions including placing job ads and managing recruitment requisitions
Draft articles and content for social media related to systems and procedures




Build and maintain strong client relationships through professional communication and presentation
We are seeking a proactive, well-presented and engaging professional who brings:
Prior experience in a similar role
Excellent communication skills and a confident, high-energy presence
A systems-based mindset with robust implementation capability
Ability to travel to the Brisbane office (and occasionally further afield)
A collaborative, team-focused approach and readiness to contribute at a senior level
Office based role
If you are looking for the following, we want to hear from you:
Work with a respected consultancy with a strong reputation
Lead meaningful improvements that drive business growth
Be part of a supportive and collaborative Leadership Team
Secure a long-term, stable full-time opportunity, starting as soon as possible
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📌 Systems And Processes Officer (Queensland)
🏢 HRM CONTRACTING AND CONSULTING
📍 Queensland