Customer Service RepresentativeRate: $***** per hour + Super - 7 hrs a day on rotating rosterContract: 6-month contract (31 July ********* January ****)Location: Maitland Contact Centre, NSW - Some WFHKey AccountabilitiesDeliver professional customer service via phone and email.Respond to customer enquiries accurately and efficiently.Process customer information and maintain accurate records.Use multiple computer systems to manage enquiries and complete administrative tasks.Work collaboratively within a team to achieve service delivery targets.Participate in in office training and ongoing development.Essential2–3 years' experience in a customer service role (contact centre, administration or retail).
Excellent written and verbal communication skills.Previous experience working in an office environment.Intermediate Microsoft Office skills, including Outlook and Teams.Strong computer literacy and the ability to learn new systems quickly.Ability to work a rotating roster between 7:00am and 7:00pm, Monday to Friday.Must be based in NSW.this role is NOT open to fully remote candidates.
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📌 Customer Service Officer (Maitland) (New South Wales)
🏢 Total Resource Solutions
📍 New South Wales