Wholelife Pharmacy and Healthfoods – Mount Gravatt QLD
Retail Manager
WholeLife Healthfoods Markets Mt Gravatt
Lead a team.
Drive performance.
Make a genuine impact.
WholeLife is one of Australia's leading health and wellness retail networks, helping customers live healthier lives through expert advice and a wide range of natural health and wellness products.
We are seeking an experienced and motivated Retail Manager to lead one of our Brisbane stores.
This is an exciting opportunity for a proven retail leader who is passionate about developing teams, delivering outstanding customer experiences, and driving strong commercial outcomes.
As Retail Manager, you will take ownership of store performance, lead a dedicated team, and play a key role in creating a positive, customer‐focused environment.
We're looking for someone who can balance strategic thinking with hands‐on leadership and who thrives in a fast‐paced retail environment.
About the Role
You will oversee store operations, inventory management, merchandising, team development, and customer experience while ensuring sales and profitability targets are achieved.
This role offers the opportunity to make a meaningful impact within a growing and respected health and wellness retail brand.
Key Responsibilities
Leadership & People Development
Lead, motivate and develop a high‐performing retail team
Recruit, onboard and train current team members
Foster a positive team culture built on accountability, collaboration and service
Provide coaching, feedback and ongoing development opportunities
Manage team rosters and labour budgets
Store Operations & Inventory
Oversee stock ordering and inventory management
Maintain strong stock availability and inventory accuracy
Coordinate stocktakes and manage stock control processes
Build and maintain positive supplier relationships




Ensure compliance with company policies, procedures and store standards
Sales, Merchandising & Performance
Drive sales growth and overall store performance
Execute promotional campaigns and seasonal activities
Maintain high merchandising and presentation standards
Monitor key performance indicators and identify opportunities for improvement
Support initiatives that enhance customer engagement and loyalty
Customer Experience
Deliver exceptional customer service and lead by example
Build strong relationships with customers and the local community
Support customers with product knowledge and recommendations
Create a welcoming and positive in‐store experience
About You
You are an experienced retail leader who enjoys developing people, improving performance, and taking ownership of results.
You will ideally bring:
Previous experience as a Retail Manager, Store Manager or similar leadership role
Strong retail operations and inventory management experience
Demonstrated ability to lead, coach and develop teams
Sound commercial acumen and understanding of retail business
Excellent communication and organisational skills
A proactive and solutions‐focused leadership style
A genuine passion for customer service
Desirable Experience
Health food, wellness or specialty retail
Grocery or FMCG retail environments
Vitamins, supplements or natural health products
Multi‐department retail operations
Why Join WholeLife?
Competitive salary package based on experience
Be part of a recognised and growing health and wellness retail network
Autonomy to lead and influence store performance
Supportive leadership and operational support
Ongoing learning and professional development opportunities
Staff discounts on a wide range of health and wellness products
The opportunity to make a meaningful contribution to your team, customers and local community
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📌 Store Manager (Brisbane)
🏢 WholeLife Pharmacy & Healthfoods
📍 Brisbane