Rooms Operations Manager (New South Wales)

Rooms Operations Manager (New South Wales)

05 Aug
|
Novotel
|
New South Wales

05 Aug

Novotel

New South Wales

Job Description
What Will You Be Doing
Lead the daily operations of Housekeeping and Front Office departments to ensure effective operations, to deliver a seamless guest journey from arrival to departure.
Inspire, coach and develop department leaders and team members to deliver exceptional guest service.
Ensure brand standards, service quality and presentation are consistently achieved.
Monitor guest satisfaction, responding proactively to feedback and implementing service improvements.
Drive departmental performance through effective rostering, labour management and productivity initiatives.
Analyse operational results and identify opportunities to improve efficiency, quality and profitability.
#J-*****-Ljbffr

📌 Rooms Operations Manager (New South Wales)
🏢 Novotel
📍 New South Wales

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