Customer Experience | Agri-Tourism (Melbourne)

Customer Experience | Agri-Tourism (Melbourne)

05 Aug
|
CherryHill Orchards
|
Melbourne

05 Aug

CherryHill Orchards

Melbourne

Job Title: Customer Experience Administration Assistant
Work Type: Seasonal – casual, including weekends & public holidays
Location(s): Yarra Valley (Wandin East & Coldstream)
ABOUT US
We are CherryHill Orchards, a third-generation family-owned business specialising in premium fresh cherries, based in Victoria's Yarra Valley.
We run agri-tourism experiences and supply fresh cherries to Australia's supermarkets, independent grocers, and fresh produce markets.
We also export our fresh cherries around the world.
Our vision is to be Australia's most desirable brand in agri-tourism and fresh produce.
In everything we do, we believe in creating Moments of Joy and making that accessible to all.
We do this by innovating in the way we grow our cherries; by developing products that evoke bite-size delight and by bringing smiles to all who experience us.
ABOUT THE ROLE
Blossom Festival is here, and cherry season is just around the corner!
If you love the outdoors, enjoy meeting people, and want to be part of one of the Yarra Valley's most exciting seasonal experiences, we'd love to hear from you.
Join our friendly Agri‐Tourism team from mid-September in the stunning Yarra Valley, just an hour's drive from Melbourne CBD.
This is a fantastic prospect to work in a vibrant seasonal environment, create memorable guest experiences, and be part of a team that brings the magic of cherry season to life.
We welcome applications from anyone with full working rights in Australia.




What's in it for you?
A welcoming, supportive, and inclusive team culture where people genuinely enjoy what they do
Training and role support provided, so you'll feel confident and set up for success
Casual hourly rate
What you'll be doing:
Warmly welcoming guests and delivering friendly, knowledgeable service
Creating memorable moments that help visitors enjoy every part of their experience
Assisting with school groups and special events, supporting guests across every touchpoint
Conducting tastings of our cherry products, with RSA required for alcoholic beverages
Helping manage guest flow so visitors feel supported, informed, and safe
Supporting our Health & Safety culture by keeping visitors and colleagues safe at all times
About you:
You have your own vehicle and a full driver's licence
You communicate clearly in English and are comfortable using two‐way radios; multilingual skills are highly regarded!
You have experience in a customer‐facing role and enjoy making people feel welcome
You bring strong interpersonal and communication skills that help you connect with a wide range of visitors
You understand Workplace Health & Safety responsibilities and take pride in working safely
You're available to work weekends and can commit to the full season
You're reliable, organised, and thrive as part of a positive, energetic team
If you have any questions please contact us at
#J-*****-Ljbffr

📌 Customer Experience | Agri-Tourism (Melbourne)
🏢 CherryHill Orchards
📍 Melbourne

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