COPE has been Australia's first choice for Sensitive Freight for the past 36 years.
As a privately owned national organisation, we support some of the world's most innovative and technology-driven companies.
Our work involves the safe handling, transport, and installation of high-value and specialised equipment across healthcare, IT, print, and other sensitive sectors.
About the Role:
Based at our Canberra depot, the Operations Admin Support role is responsible for coordinating daily operational administration to ensure freight movements, customer commitments, reporting and compliance activities are delivered efficiently.
Key responsibilities include:
Coordinating freight bookings, movements and delivery activities across the depotMonitoring freight status and following up on outstanding deliveries and operational tasksManaging Authority to Leave (ATL) instructions and communications with driversMaintaining operational records, reporting and data integrity across business systemsManaging the ACT operational inbox and responding to customer and stakeholder enquiriesPreparing customer quotes and supporting key account and government requirementsRaising purchase orders, processing invoices, and maintaining POD and audit documentationSupporting WHS administration, operational reporting, leadership coordination and continuous improvement initiatives




What You Will Bring:
Experience in transport, logistics or operational administration
Strong organisational skills and exceptional attention to detail
Intermediate to advanced computer literacy and data entry capability
Excellent communication and stakeholder management skills
The ability to manage competing priorities in a fast-paced environment
A proactive approach with robust problem-solving abilities
Experience working with operational systems and reporting tools
Experience within freight, transport or sensitive logistics environments
Knowledge of Chain of Responsibility (CoR) requirements
Understanding of WHS reporting and compliance processes
Experience supporting government or key account customers
What We Offer:
Employee benefits including EAP access and wellbeing support
Discounts on accommodation, health insurance and 200+ retail brands
Training and development opportunities across our national business
A supportive team environment with career growth opportunities
For further information, please contact Hari Turaga, Talent Acquisition Specialist, at ******.
Candidates will be required to undergo pre-employment criminal and medical checks as part of the recruitment process.
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📌 Operations Administrator (Canberra)
🏢 Federal Group
📍 Canberra