Location: Melrose Park, South AustraliaReports to: Commercial Director
About Key Tubing & Electrical
Key Tubing & Electrical is a specialist Australian manufacturer of custom electrical cable assemblies, tubing and engineered assemblies supplied to OEM customers across automotive, healthcare, HVAC, industrial, mining and technical industries.
We design and manufacture engineered, make-to-order solutions that solve complex customer challenges.
Our success is built on robust engineering capability, commercial discipline and long-term partnerships with leading Australian manufacturers.
The Opportunity
We are seeking an experienced and commercially driven National Key Account Manager to lead and grow our strategic customer relationships while delivering sustainable revenue and margin growth.
You will take ownership of a portfolio of key customers, deepen partnerships, increase share of wallet, safeguard profitability and identify new product and application opportunities.
The role will also include selective Business Development, targeting prospects whose requirements align with KEY's technical expertise and manufacturing capabilities.
Key Responsibilities
Achieve and/or exceed sales and margin budgets for assigned accounts.
Develop and execute strategic account plans for long-term growth.
Strengthen customer relationships through regular engagement and site visits.
Build relationships across purchasing, engineering, quality, operations and senior management.
Become the internal expert on assigned customers, projects, competitors and risks.
Identify new products, applications and growth opportunities within existing accounts.
Review pricing, margins and commercial arrangements to improve profitability.
Prepare customer presentations, proposals, pricing reviews and recommendations.
Coordinate customer requirements internally and proactively resolve issues.
Maintain accurate forecasts, CRM records and account activities.
Identify,



qualify and progress selected new customers aligned with KEY's capabilities.
What Success Looks Like
Strong customer retention and profitable account growth.
Increased share of wallet through new products, applications and projects.
Clear, current and actively managed strategic account plans.
High customer satisfaction, accurate forecasting and effective internal coordination.
A focused new-business pipeline supporting the business development component.
Skills & Experience
Proven experience in B2B sales and managing strategic customer relationships.
Key Account Management experience in technical manufacturing, relevant industry experience is advantageous.
Strong commercial acumen across pricing, margins, costs and negotiations.
Demonstrated success growing existing customer accounts.
Experience selling manufacturing capabilities or customised technical solutions.
Ability to build trusted relationships across multiple organisational levels.
Strong CRM, ERP, forecasting and reporting skills.
Personal Attributes
A credible relationship builder who earns customer and internal trust.
Commercially driven with strong business judgement.
Proactive, accountable and able to balance strategy with hands‐on execution.
Curious and motivated to understand customers, industries and technologies.
Resilient and able to maintain momentum through long technical sales cycles.
Highly organised, reliable and attentive to detail.
Why Join KEY?
At KEY, you'll join a growing Australian manufacturer investing in technology, capability and long-term customer partnerships.
You'll take ownership of strategically important customer relationships, work alongside experienced technical professionals and directly influence KEY's commercial growth.
If you enjoy building trusted partnerships, uncovering growth opportunities and combining commercial thinking with technical problem‐solving, we'd like to hear from you.
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📌 National Key Account Manager (Adelaide)
🏢 @
📍 Adelaide