We are currently seeking a motivated individual to join our administration team.
This role will work alongside our existing claims administration team to provide support across all aspects of administration within the company.This is a full time position and is available for an immediate start.Based in Stapylton on the Northern Gold Coast, Juvenaire is one of Queensland's largest independent disaster recovery, restoration, and cleaning management companies.
We are passionate about what we do and take pride in supporting people in their time of need.
Working closely with insurance companies and builders, we deliver high-quality service with care and professionalism.The successful applicant will be working within our growing administration team, assisting in the responsibility of all aspects of the company's administration requirements.Duties will include (but are not limited to):Answering and direct incoming callsDirecting phone enquiries to relevant team membersMonitoring emails in the claims inboxCreating jobs in our internal management systemProviding reports to external clients,
including builders and insurance companiesLiaising with customers and external suppliers and sub-contractorsMonitor and maintain requirements through insurance/contractor portals while meeting relevant KPI'sProvide general administration support for all departments of the companyDevelop an understanding of the business and its processes within all aspects of the company, and how you can support the business as a whole.Data entry and general administrative dutiesAd-hoc duties as requiredWe are seeking someone who has the following attributes:Ability to accept direction, retain knowledge/training and follow instructions effectively and efficientlyAbility to work independently and within a teamAbility to prioritise tasks and meet deadlinesWilling to help wherever is needed around the officeProactive, ambitious, and able to problem solveOverall positive attitude towards work and helping othersHigh attention to detailExperience Required:Previous experience in a similar role would be preferableProficient with Microsoft Word, Excel and OutlookExperience with ServiceM8 or other job management system would be an advantage
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