After 9 years, our Office Administrator is retiring!
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If you are looking for a new challenge and enjoy working autonomously within a close-knit team, this role could be for youWe are leading suppliers of hygiene essentials, packaging and cleaning supplies to childcare centres and hospitality venues.
Our staff are a vital part of our business, providing friendly, expert serviceYou may be in a similar role, or you could be within the retail and customer service industry looking to take the next step in an administration career.
Experience would be advantageous, but not essential for this role as comprehensive training will be offered to the right candidate that demonstrates the drive and attitude.
Continued training and upskilling are available through in-house training that provides further prospect for growth within the business.You will be responsible for maintaining customer relationships, providing effective administrative and office services support to facilitate the smooth operation of the business unit.
You will also work alongside and be supported by our BDM and operational team.You willProactively handle internal and external customer enquiries via phone,



email and online channelsRespond to customer enquiries and emails in a timely and professional mannerManage customer issues through to resolution, following established proceduresMaintain and update our CRM database and customer informationEnter and maintain customer and operational data accuratelyComplete daily reporting and administrative tasksWork closely with the sales and operations teams to support daily business operationsProvide excellent customer service and build strong ongoing customer relationshipsYour skills and experiencePrevious experience in a office environmentExcellent telephone etiquette with the ability to remain calm under pressureExcellent communication and time management skillsExperience in using computersDatabase and product training will be provided.You must be a team player and have a can do attitude.
Our office is located in Prestons NSW ****Come and join the family at SG Packaging, where you will be rewarded with great benefits, excellent remuneration package, ongoing training, and a fantastic company culture.
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📌 Administration And Office Assistant (New South Wales)
🏢 SG Packaging
📍 New South Wales