Operations Administrator | Financial Services Sydney CBD | Full-Time Join a high-performing and growing financial services business that specialises in lending solutions across a range of industries.
This is an excellent opportunity to build your career within a cooperative operations team, where you'll gain exposure to the full loan lifecycle, develop your technical skills, and have the opportunity to broaden your responsibilities as the business continues to grow.
You'll join a supportive five-person operations team responsible for managing key client relationships, processing transactions, and ensuring the smooth day-to-day operation of a specialist lending platform.
The Opportunity This is a varied operations role combining loan administration, workflow management, customer service and process improvement.
You'll follow established workflows while using your initiative to resolve exceptions and deliver an outstanding experience for clients.
As you develop in the role, you'll have the opportunity to rotate across different operational functions, giving you broad exposure to the business and creating strong long-term career development opportunities.
Key Responsibilities Review and process loan applications, credit limit increases, drawdowns and repayments Manage daily workflows to ensure service levels are consistently achieved Perform cash reconciliations and maintain accurate records Respond to client enquiries via phone and email,



providing timely and professional support Investigate and resolve operational issues and exceptions Assist with a variety of administrative and operational tasks across the team Identify opportunities to improve processes and contribute to operational efficiencies What Success Looks Like You'll thrive in this role by: Processing work accurately with minimal rework Meeting turnaround times in a high-volume environment Taking ownership of your workload and priorities Escalating issues proactively when required Looking for ways to improve existing processes Supporting your teammates and contributing to a positive team culture About You We're looking for someone who is organised, detail-oriented and enjoys working in a structured, fast-paced environment.
You'll ideally bring: At least 2 years' experience in an operations, administration or financial services role Strong attention to detail and excellent organisational skills Confidence communicating with clients and internal stakeholders The ability to manage multiple priorities while maintaining accuracy A proactive attitude and willingness to learn Intermediate Microsoft Office skills, particularly Excel and Word Experience in loan processing, financial services, lending operations or data validation will be highly regarded but is not essential.
What's On Offer Join a growing and successful financial services organisation Supportive, collaborative and close-knit team environment Genuine career development with opportunities to learn different operational functions Broad exposure to lending operations and financial services Stable, long-term opportunity with excellent growth potential If you're looking to join a business where you'll be trusted, supported and given the opportunity to build a long-term career, we'd love to hear from you.
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📌 Loan Operations Administrator (New South Wales)
🏢 Keegan Adams Recruitment
📍 New South Wales