u&u; Recruitment Partners is proud to be partnering with Team Global Express to recruit a Head of Shared Services.
Team Global Express is one of Australia's largest integrated freight and logistics companies, providing transport and supply chain services across both Australia and New Zealand.
It delivers parcels, pallets and large freight using a multimodal network that combines road, rail, air and sea transport.
About the Role
This is a rare executive opportunity to lead a business-critical function responsible for delivering exceptional HR and Payroll operational services across a large and diverse workforce.
Reporting to the Chief People Officer, you will lead Employee Services, Payroll, Time & Attendance and People Systems, while playing a key role in the organisation's payroll transformation and future operating model.
This position offers the opportunity to influence strategy, improve service delivery and lead a high-performing team through a period of significant change.
The successful candidate will join a business that continues to invest in its people, technology and operational excellence, with a genuine focus on delivering a consistent and positive employee experience across the organisation.
Competitive remuneration package;
Adaptable working arrangements supported where business needs allow;
Strong focus on safety, wellbeing and employee support across the organisation;
Exposure to a large, complex environment with genuine scope to influence change; and
Values-led culture with investment in systems, technology and continuous improvement.
Your Responsibilities




Lead and inspire a high-performing team while shaping the future operating model for People Services across a complex, multi-entity organisation.
Provide strategic leadership of payroll, ensuring accuracy, compliance and the successful delivery of a major payroll transformation program.
Drive the strategy, governance and optimisation of People systems, including HRIS, Payroll and Time & Attendance platforms.
Develop and manage a scalable people shared services operating model aligned to business needs;
Identify and implement opportunities to simplify, automate and improve People processes, embedding best-practice shared services principles.
Build strong stakeholder relationships across HR, Finance, IT and external providers.
What we're looking For
You will bring a strong background leading large HR Shared Services or HR Operations functions within complex organisations;
Strong background in payroll operations, governance and compliance;
Experience delivering payroll or HR system transformation projects;
Solid understanding of HRIS, payroll and workforce/time systems;
Ability to lead process improvement and drive operational efficiency; and
Strong stakeholder management skills with experience influencing senior leaders.
At u&u; Recruitment Partners, we value diversity,equityand inclusion.
We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
Additionally, for a barrier-free and inclusive online experience, you can access u&u;'s opportunities using accessibility software Recite Me at jobs.
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📌 Head Of Shared Services (Brisbane)
🏢 u&u. Recruitment Partners
📍 Brisbane