9 Sherwood Road, Toowong, QLD, ****, Australia
Job Category
Technology, Change Delivery
Employee Type
Permanent (PERM)
Manage Others
Yes
5 Years
Contact Name
Contact Phone
.
Contact Email
******
About the Role
This is where strategic thinking meets hands‐on impact.
You'll be the bridge between ambitious business vision and game‐changing solutions, leading a talented team while rolling up your sleeves to solve the problems that matter.
You'll be:
The Strategic Translator: Converting ambiguous business challenges into elegant, actionable solutions
The Team Catalyst: Leading and mentoring a team of Business Analysts who look to you for direction and inspiration
The Agile Champion: Thriving in fast‐paced environments where change is the only constant
The Stakeholder Whisperer: Building consensus across diverse teams and turning conflicting viewpoints into unified action
What You'll Be Doing:
Provide strategic direction and operational oversight for a team of Business Analysts, including resource allocation across initiatives, and ongoing capability development to ensure team excellence.
Ensure optimal delivery outcomes through proactive management of issues, change requests, and testing protocols
Balance competing priorities of quality, cost, and timeliness when managing issues and change requests
Drive project and program success through disciplined delivery practices
Ensure all documentation reflects accurate business understanding and adheres to organisational standards, including defined completion criteria
Build credibility and foster collaborative partnerships through strategic engagement
Identify, measure,



and champion process‐improvement opportunities in partnership with business stakeholders
Ensure sustainable adoption of implemented changes through comprehensive transition planning
What You'll Bring:
3-5 years of Business Analysis experience in transformation programs and agile environments
2+ years leading teams and loving it
Exceptional skills in process modelling, As-Is/To-Be mapping, and data models
Regulated setting experience (highly valued!)
Stakeholder Management; you bring people together and get things done
Commercial savvy; you think on your feet and make confident, smart recommendations
Problem‐solving prowess; complexity and ambiguity don't faze you
Communication excellence; you can write it, speak it, and make it stick.
The benefits of working at A&G;
Location – This role will be based at our Toowong office.
Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we've got learning and professional development opportunities to suit everyone.




Give back - our A&G; Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental‐health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on‐site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
About us
Auto & General (A&G;) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award‐winning brand Budget Direct and partnerships with leading brands - ING, Qantas, and Coles Insurance.
We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer!
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
#J-*****-Ljbffr

📌 Change Delivery Manager (Brisbane)
🏢 Auto & General Australia
📍 Brisbane