Job Description

Are you the kind of engineer who can't stand doing the same thing twice – who sees a repetitive process and immediately wants to automate it away? Morse Micro is looking for an IT Automation & Service Delivery Engineer to take ownership of how our IT function delivers, and to make it run faster, smoother, and smarter.

This isn't a ticket‐grinding role: it's about engineering better workflows, automating the repetitive, and raising the bar on how a fast‐growing semiconductor company runs its IT. If you like solving problems once and for all rather than over and over, this is for you!

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Based on‐site at our Surry Hills (Sydney) headquarters, you'll own IT service delivery end‐to‐end and drive the automation and efficiency projects that lift the whole team – working closely with the Information Technology Manager and the team.

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Your main responsibilities will include:

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- Owning IT service delivery end‐to‐end – designing triage and workflows, setting and meeting service standards, and being accountable for keeping our request queue healthy and under control

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- Driving automation and efficiency across IT operations – identifying repetitive, manual work and engineering it away through scripting, tooling, and AI‐assisted workflows

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- Leading "deliver better and faster" projects: streamlining onboarding/offboarding, self‐service, monitoring, and the processes that consume the team's time

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- Building and maintaining automations and integrations across our IT and SaaS stack (identity, SSO, device management, ticketing) to reduce toil for the whole team

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- Supporting and helping maintain our network and infrastructure across HQ and remote sites, hands‐on at the local level

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- Administering systems across a multi‐OS environment (Windows, macOS, and Linux), with confidence working in Linux

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- Partnering with the IT Manager on technology decisions and continuous improvement, and helping lift the capability and tooling of the wider team

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- Providing hands‐on technical support across the full stack (Level 1 to Level 4), helping people on the ground at HQ and supporting remote sites – happy to jump on the everyday requests and the role of resolving the toughest, deepest issues the rest of the team escalates

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- Supporting our security and compliance posture (ISO 27001‐aligned practices, privileged access, identity and SSO) as part of day‐to‐day operations

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- Maintaining clear documentation, runbooks, and knowledge so improvements stick and the team can scale

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Essential skills and experience:

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- Proven experience in IT operations, systems, or infrastructure engineering, with a track record of owning and improving how IT is delivered

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- A genuine automation mindset – you reach for scripting and tooling to eliminate repetitive work, and you measure and improve how things run

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- Solid multi‐OS administration skills across Windows, macOS, and Linux, with real Linux depth

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- Robust networking fundamentals – routing, switching, firewalls, VLANs, Wi‐Fi, and multi‐site connectivity – and the ability to support local infrastructure hands‐on

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- Working knowledge of cloud infrastructure, ideally AWS (Networking, Lambda, IAM, core services)

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- Experience with identity and access management and SSO platforms (Jump Cloud,



or equivalent such as Okta / Entra ID)

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- A true ownership mindset – you take problems to closure and operate autonomously without needing to be directed

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- An A‐player who is also a team player: high personal standards, strong communication, and the instinct to make the whole team better rather than work in isolation

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- Based in Sydney and able to work on‐site at our Surry Hills HQ

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- Strong scripting ability (e.g. Python, Power Shell, Bash) is a plus and comfort building workflows and integrations between systems

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- Exposure to security and compliance frameworks (e.g. ISO 27001) is a plus

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- Experience with HPC environments (e.g. Slurm, AWS PCS) is a plus

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- Experience applying AI tooling to automate and accelerate IT work is a plus

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What we offer:

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- Competitive salary and stock option package

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- Access to cutting‐edge AI tools to do your best work and stay at the front of the field

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- 10 days work remote from anywhere in the world

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- Opportunity to work at a cutting‐edge startup company

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- Chance to make a significant impact on the future of wireless technology

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- Collaborative and supportive work environment

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Who we are:

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Morse Micro is Australia's largest semiconductor company building Wi‐Fi HaLow (802.11ah) chips for the Internet of Things (IoT). We are a team of wireless experts that love to work hard, innovate & invent. Together, we are building the world's lowest power Wi‐Fi technology that will enable billions of IoT devices to connect securely to the internet.

We are a global team with offices in Sydney, Picton & Melbourne (Australia), Irvine & San Jose (USA), Bangalore (India), Cambridge (UK), Hangzhou & Shenzen (China), Taipei (Taiwan) and Tokyo (Japan).

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📌 IT Automation & Service Delivery Engineer (Sydney)
🏢 black.ai
📍 Sydney