Job Description

Area Manager - Greencross Vets Gold Coast

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- Full-time

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Lead high-performing teams. Drive meaningful impact. Help shape the future of veterinary care.

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At Greencross, we're not just Australia's largest integrated pet wellness organisation. We're a community of passionate people united by one purpose: making our world a happier place through the love of pets.

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With a national network of veterinary hospitals, specialty and emergency centres, and retail stores, we're transforming the way pet care is delivered across Australia.

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We're looking for an experienced and people-focused Area Manager to lead our Gold Coast veterinary network. This is an opportunity to work with exceptional veterinary leaders, influence the success of multiple clinics, and play a key role in the growth of one of Australia's most respected veterinary organisations.

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You'll have the opportunity to:

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- Lead a portfolio of established and growing veterinary clinics across the Gold Coast

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- Coach and develop talented Practice Managers and Veterinary Directors

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- Partner with experienced senior leaders who are passionate about clinical excellence and people development

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- Influence business strategy while maintaining close connections with your teams on the ground

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- Drive meaningful improvements that benefit patients, clients and veterinary professionals

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- Join a values-led organisation with significant career development opportunities across a national network

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- Enjoy the satisfaction of combining commercial leadership with genuine purpose

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If you're motivated by building great teams, improving performance and creating exceptional customer and team experiences, we'd love to hear from you.

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About the Role

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Reporting to the Regional General Manager, you'll provide leadership,



coaching and operational support across a group of veterinary hospitals throughout the Gold Coast region.

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Working closely with the Gold Coast Regional Clinic Director and Gold Coast Regional Head Nurse you'll help create thriving clinics that deliver outstanding patient care, team engagement and commercial performance.

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You'll balance strategic thinking with hands‐on leadership, supporting clinics to achieve sustainable growth while fostering positive, high‐performing cultures.

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Key Responsibilities

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- Lead, coach and support a portfolio of Practice Managers and Veterinary Directors

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- Drive clinic performance through strong operational leadership and commercial acumen

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- Partner with clinic leaders to develop and execute local growth strategies

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- Analyse financial and operational performance to identify opportunities and deliver results

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- Support recruitment, retention and succession planning initiatives

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- Champion a positive team experience that attracts and retains exceptional veterinary professionals

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- Collaborate with Recruitment, Marketing, HR, Finance and IT teams to support clinic success

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- Build strong relationships across the region and promote a culture of accountability, care and continuous improvement

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- Support business planning, decision making and strategic initiatives alongside the Regional General Manager

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About You

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You're an experienced multi-site leader who thrives on developing people and improving business performance.

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You'll bring:

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- Proven experience leading multiple sites, business units, or operational teams

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- Solid coaching and leadership capability, with a passion for developing others

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- Commercial acumen and confidence interpreting financial and operational metrics

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- Exceptional stakeholder management and relationship-building skills

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- A proactive, solutions-focused approach to problem solving

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- High emotional intelligence and the ability to influence at all levels

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- Robust organisational skills and the flexibility to adapt in a energetic workplace

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- A genuine passion for healthcare, veterinary care, animal welfare, or service-based industries

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Veterinary industry experience is welcome but not essential. We value strong leaders who can bring fresh thinking, commercial expertise and a people‐first approach.

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What We Offer

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At Greencross, we recognise that outstanding leaders create excellent workplaces. In return for your expertise, we'll provide:

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- Competitive salary package

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- Flexible working arrangements

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- Career development opportunities within Australia's leading pet care network

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- Six weeks paid parental leave and flexible return‐to‐work programs

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- Four weeks annual leave plus personal and carers leave

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- Access to our confidential Employee Assistance Program

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- Generous Petbarn and Greencross discounts

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- The opportunity to make a genuine difference to the lives of pets, their owners and the veterinary professionals who care for them

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If you're looking for a leadership role where you can influence outcomes, develop great people and contribute to a purpose‐driven organisation, we'd love to hear from you.

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📌 Area Manager - Greencross Vets Gold Coast
🏢 Greencross Pet Wellness
📍 Gold Coast