About the Role:

An exciting opportunity has become available for an experienced Customer Service Coordinator to join a leading Automotive Business based in Clayton. This is an initial 6-week temporary opportunity with strong potential to become permanent. Working within a fast-paced and collaborative team, you will play a key role in managing customer enquiries, and ensuring seamless communication between customers, dealerships, workshops, and leasing partners.

Key Responsibilities:

- Coordinate and confirm bookings, follow-ups, and new orders.
- Manage inbound phone calls and email enquiries, providing exceptional customer service.
- Prepare invoices, warranty documentation, and maintain accurate internal records.
- Coordinate vehicle movements and liaise with dealerships, workshops, and leasing companies.
- Provide timely updates to customers and internal stakeholders throughout the pre-delivery process.
- Support the wider team with general administration and contribute to team meetings as required.

Skills & Experience:




- Previous experience within an Administration, Customer Service, Call Centre, or Coordination role.
- Excellent written and verbal communication skills with a professional, customer-focused approach.
- Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
- High attention to detail and commitment to accuracy.
- A proactive, positive attitude with the ability to work both independently and collaboratively.
- Confidence learning new systems and adapting to changing priorities.

About the Company:

Our client is a nationally recognised leader within the Automotive Industry, partnering with customers across Australia to deliver high-quality vehicle solutions. Known for their collaborative culture, commitment to service excellence, and investment in their people, they offer a fantastic prospect to develop your career within a stable and growing organisation.

📌 Customer Service Coordinator (Australia)
🏢 Sharp & Carter
📍 Australia