Recoveries Manager | Based in Brisbane

Lead. Inspire. Succeed.

Are you an experienced collections skilled ready to take the next step in your leadership career? Do you thrive in a fast-paced environment where people, performance, and client relationships are equally significant?

We are a proudly Australian-owned, internationally recognised leader in the debt collection industry. Our reputation has been built on strong values, exceptional people, industry-leading processes, and a culture that genuinely supports success. We're known for our collaborative environment, energetic workplaces, outstanding training programs, and leaders who invest in their teams.

As we continue to grow, we're searching for an exceptional Recoveries Manager to lead our high-performing teams across Queensland and Victoria.

The Opportunity

This is more than a management role. It's an opportunity to become a key leader within a business that values innovation, performance, and people development.

You'll be responsible for:

- Leading, coaching, and developing a high-performing collections team

- Building a culture of accountability, engagement, and success

- Acting as the primary relationship manager for a key client

- Driving operational excellence and KPI performance

- Identifying solutions, improving processes, and delivering commercial outcomes

- Mentoring emerging talent and helping others achieve their career aspirations

About You

You're a natural leader who brings energy, credibility, and commercial acumen to every interaction.





You know how to command a room, but more importantly, you know how to listen. You're a problem solver, a trusted advisor, and someone who leads with both confidence and humility.

Why Join Us?

Not only will you be recognised for your performance but you will also enjoy a range of benefits including:

- Competitive salary package plus performance-based bonuses

- Additional leave benefits

- Flexible working arrangements

- Modern, vibrant offices and collaborative workspaces

- Ongoing learning and career development opportunities

- Employee Assistance Program (EAP)

- Community and charity initiatives that make a real difference

- Unforgettable social events and team celebrations

- Clear pathways for career progression and leadership growth

To Be Successful You'll Have

- Minimum 2 years' experience working within the debt collections industry

- Strong knowledge of relevant industry legislation and compliance requirements

- Tertiary qualifications (preferred)

- Previous people leadership experience with the ability to motivate, inspire, and develop others

- A track record of achieving and exceeding KPIs

- Full Australian working rights

- Current police clearance, or ability to obtain one

Ready to Join a Business Where You Can Truly Make Your Mark?

This is a rare opportunity to join an industry leader that invests heavily in its people and rewards success.

Achieve your full potential today - we'd love to hear from you.

📌 Recoveries Manager (Brisbane)
🏢 Important Group
📍 Brisbane