- Extend warm welcome and appreciation to every guest / patron at any customer approaching by greeting "Welcome to Tunamaya” or "See you soon, Mr. / Mrs. / Miss So & So".
- To check guest listing that provided by Front Office by recognize guest once they came out from the ferry.
- To assist Boat Captain to handling boat during journey from terminal jetty to resort and vice versa.
- To make sure that all guest are in safe condition before depart including to make sure all passengers wear life jacket once they in the boat.
- Conducting the Bell service activities such as luggage service upon guest's arrival and departure, handling luggage from jetty to boat and direct to assign guest room.
- Assist Boat Captain during boat departure from any jetty.
- Having wealth of knowledge in relating to resort’s product,



outdoor or indoor activities that provides by resorts and how to get any information.
- Being responsible for the cleanliness of the boat, luggage trolley and the surrounding environment.
- Maintain professional image while on duty with well grooming hygiene and prescribed uniform.
- Perform other duties being assigned by Guest Service Manager, Duty Manager, Asisstant Logistic Manager or other concerned hotel officers.
- Always concern energy and setting conservation issues in the daily work.

Perform all duties, other than the above as requested by hotel policies and/ or his/ her direct supervisor.

📌 BELLMAN (Island Beach)
🏢 Hotel Granada Johor Bahru
📍 Island Beach