FamilyCare is one of regional Victoria's largest and most progressive community service organisations, operating across Greater Shepparton, Mitchell, Murrindindi, Strathbogie, and Moira. As one of the leading providers of child and family services in the region, including disability support, NDIS coordination, and carer programs, FamilyCare is deeply committed to improving outcomes for victim survivors and their children. We are also strongly focused on supporting older community members, and people with disabilities to live well and remain connected to their communities.

We foster a positive, empowering culture that supports strong leadership, skilled growth, and improved outcomes for the people, clients and communities that we serve.

About the Role
FamilyCare's Restoring Families Program delivers evidence-informed, family-centred interventions and supports for children and families with significant, enduring needs, aiming to divert families from, and prevent further progression into, statutory services. It is an innovative approach to delivering evidence informed and coordinated support to vulnerable child and families through strengthened partnerships with Child Protection and all referring agencies.

The Restoring Families Practitioner brings extensive knowledge and experience, enabling them to manage complex cases, operate with a high level of autonomy, and provide guidance and mentorship to colleagues.

This role demands a demonstrated ability to work independently, exercise sound judgment, display strong self-management and initiative, and make informed decisions in line with organisational policies and procedures.

Key responsibilities:

- Work intensively with children and families, over multiple weekly visits with hours of service scaled up or down depending on complexity. Delivering effective interventions that increase parenting capacity, improve family functioning, achieve child safety, and enhance conditions for child development with the aim of achieving better outcomes for children.
- Provide flexible service delivery to meet demand and current needs within the Restoring Families program,



which may include visits outside of hours to be inclusive of all family members and address targeted issues in the active action plan.
- Conduct in home assessments identifying needs, strengths and risk in families and individuals.
- Provide a focus on, rehabilitation, reducing offending and strengthening community safety, and community and family engagement.
- Participate in coordinating a strong team, bringing together social, health and justice services, which is built on inclusiveness and respectfulness, operating with a high level of professional management in a complex and demanding environment.

A more detailed understanding of the key responsibility areas can be found on the Restoring Families Practitioner Position Description here. If you are using SEEK, click Apply to be taken to our Career Portal where you can access the link.
For a confidential conversation and any questions, please contact Sue Caines, Manager Early Years & Disability, on 04•• ••• 242.

About You

You are a skilled practitioner with experience supporting children, young people and families facing complex challenges. You are passionate about empowering families and achieving sustainable outcomes through respectful, strengths-based practice.

Essential Requirements

- Tertiary qualification (minimum Diploma) in Social Work, Family Therapy, Community Services, Psychology or other relevant qualifications
- Minimum two years’ case management experience including expertise in working with infants, children, young people and families at risk
- Advanced knowledge of the issues facing vulnerable families including child development, attachment, trauma and family violence
- Advanced knowledge of relevant theoretical frameworks and legislation including Children Youth and Families Act 2005, the Child Wellbeing and Safety Act 2005 and Child Safe Standards




- Demonstrated ability to undertake casework practice using a case management approach
- Highly developed interpersonal and communication skills including demonstrated ability to communicate effectively with a wide range of people and diverse communities
- Well-developed administrative skills including maintaining accurate files, detailed assessments and case notes
- Willingness to obtain a valid Working with Children Check and satisfactory National Police Check prior to commencing employment with us. If you have spent over 12 months overseas in the last 10 years, you will also be required to undergo an International Police Check or present evidence of a satisfactory check
- Valid Victorian Driver Licence

Why Join FamilyCare?
At FamilyCare, we value our people and their wellbeing. In addition to a competitive salary, in line with the SCHADS Award Level 4.1 to Level 4.4 (dependent on qualifications, skills, and experience) plus superannuation, you will enjoy a range of valuable benefits including:

- Salary packaging benefit options up to $15,900 per annum
- Meals and entertainment packaging options up to $2,650 per annum
- Access to company vehicles for work related travel
- Generous professional development opportunities, including a dedicated training budget
- Generous leave entitlements
- Accrued Day Off (ADO) option to support work-life balance
- Ongoing health and wellness incentives
- Access to a confidential Employee Assistance Program (EAP)

How to Apply
To be considered, please submit:

- Cover letter
- Resume
- Written response addressing the Key Selection Criteria (Knowledge and Skills) outlined in the Position Description

When submitting your application in our Career Portal, please upload your written response addressing the Key Selection Criteria in the Other Documents section.

Applications close Thursday 20 August 2026

FamilyCare is an equal opportunity employer and encourages individuals of diverse backgrounds including those from the Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQIA+ communities to apply.

Looking to take the next step in your career? Apply now!

📌 Restoring Families Practitioner (Shepparton)
🏢 FamilyCare
📍 Shepparton