At Yakima, we believe life’s better when you’re outdoors doing what you love. For decades, we’ve been helping people take their adventures further with innovative, high-quality vehicle carrying solutions built for bikes, boards, camping gear and everything in between.
Join a collaborative team where great relationships, fresh ideas and taking ownership are valued. You’ll represent a trusted global brand, work with products you can genuinely get excited about and have opportunities to grow your career.
We’re looking for a relationship-focused and commercially savvy Key Account Manager to join our team. In this role, you'll partner with existing customers to strengthen relationships, uncover growth opportunities and deliver exceptional service. Working closely with internal teams, you'll play a key role in driving customer success while contributing to the continued growth of our business.
Here’s what you’ll be responsible for:
- Grow and develop existing customer accounts by identifying new opportunities and achieving sales and profitability targets.
- Build trusted relationships with key customers, becoming their primary point of contact and delivering exceptional service.
- Develop strategic account plans, prepare proposals and negotiate commercial agreements that create long-term value.
- Partner with internal teams to ensure a seamless customer experience from order through to delivery.
- Monitor account performance, prepare forecasts and reports,
and identify opportunities to drive growth.
- Resolve customer issues proactively while delivering an outstanding customer experience.
- ake ownership of customer outcomes by resolving issues proactively and ensuring products and services are delivered to expectations.
What we’re looking for
- Proven experience in account management, business development or sales, with a passion for building lasting customer relationships.
- A track record of growing customer accounts and achieving sales targets.
- Strong commercial acumen with the ability to identify opportunities and deliver value for both customers and the business.
- Excellent communication, relationship-building and negotiation skills, with confidence engaging stakeholders at all levels.
- A proactive, organised and customer-focused approach, with the ability to manage multiple priorities.
- Experience preparing proposals and commercial agreements. Knowledge of the automotive aftermarket or related industry will be highly regarded.
Why you’ll love working with us
- Love an early start to the weekend? Our team works slightly longer days Monday to Thursday, wraps up at lunchtime on Fridays, and enjoys the flexibility of working from home on Thursdays and Fridays.
- Opportunity to manage and grow a portfolio of strategic accounts.
- Team-oriented and supportive team environment.
- Be part of a business that values customer partnerships and long-term success.