We are a growing and professional accounting firm seeking an experienced Office Administrator to join our team.
This is a key role within our practice and would suit someone who thrives in a fast-paced accounting environment, enjoys supporting a professional team, and takes pride in maintaining exceptional operational standards.
About the Role
As our Office Administrator, you will be responsible for overseeing the day-to-day administration and operational support of the practice while working closely with directors, our team and clients.
You will play an integral role in ensuring the smooth running of the office, maintaining compliance processes, supporting workflow management, and delivering outstanding client service.
Key Responsibilities
- Managing day-to-day office operations and administration
- Liaising with clients professionally via phone and email
- Assisting with ATO and ASIC correspondence, lodgements, and compliance administration
- Managing client onboarding and maintaining accurate client records
- Supporting workflow management and ensuring deadlines are monitored and met
- Preparing engagement letters, proposals, invoices, and client documentation
- Coordinating meetings, appointments, and diary management for directors and accountants
- Assisting with billing, debtor follow-up, and general practice administration
- Maintaining internal systems, procedures, and document management
- Supporting the team with marketing coordination, database management, and office communications
- Assisting with HR and staff administration where required
- Identifying opportunities to improve systems and office efficiency
- General administration support to the wider accounting team
About You
To be successful in this role, you will have:
- Exceptional organisational and time management skills
- High attention to detail and accuracy
- Strong written and verbal communication skills
- Ability to prioritise and manage multiple tasks independently
- A proactive and solution-focused attitude
- Professional presentation and client service skills
- Strong proficiency with Microsoft Office and practice management software
- A positive "can do" attitude
What We Offer
- Supportive and collaborative team culture
- Long-term career opportunity
- Diverse and engaging role with autonomy
- Professional office environment
- Prospect to contribute to process improvement and business growth