Launched in 2013, Loco Love’s reputation in producing conscious chocolates that resonate with both the palate and soul has paved the way for its unprecedented popularity. We’ve been featured in Vogue, Harper's Bazaar, Gourmet Traveller and most recently we were selected as one of the AFR’s Fast 100 - in the top 100 fastest growing companies in the Australia market.

The quality of ingredients we use are vital to the alchemy of our high-vibe products. We only use the finest organic, plant-based and whole food ingredients. Our sorcery is in the unique blend of superfoods, tonic herbs, probiotics and healing spices; chocolate with benefits.

We hold deep reverence for nature and operate with gratitude for the beauty that surrounds us. When sourcing our ingredients, we prioritise socially responsible suppliers that care about quality and craft, pay their farmers fairly, respect the earth and can provide traceable supply chains.

You will never find refined sugars, palm oil, artificial sweeteners, GMO’s, emulsifiers, dairy or gluten in our products.

About the Role

Loco Love is seeking a proactive and passionate Production Lead for the PM shift (2pm-10pm). Ensure the safe production of high quality and legally compliant products that efficiently meet the desired product standards and customer expectations. Support the management and supervisor structure to train and lead the production and dispatch team members, making sure all team members are engaged and correctly on task. Develop and implement systems and improve current processes making the production and dispatch process as lean and efficient as possible. Collaborate closely with the Production, Dispatch and Quality departments to drive operational excellence and maintain a strong food safety culture.

Reports to:

Production Supervisor

Responsibilities:

- Safety: Ensure compliance with Workplace Health and Safety and Food Safety requirements at all times, leading and promoting shop floor level up activities in these areas.
- Quality: Assist in the development and implementation of quality control measures and processes. Ensure team members on shift comply with food safety, quality, GMP, and HACCP requirements, including monitoring of critical controls and accurate documentation.



Actively participate as a member of the HACCP Team, supporting ongoing compliance, audits, and corrective actions.
- Standardised work: Prepare and work standard procedures including standard operating procedures (SOPs), work instruction sheets (WIS), key point charts (KPC), start-up and 5S activities. Demonstrate, promote and ensure the Team’s work environment is safe, ergonomic and organised to a high standard and that Team Members understand and maintain that standard.
- Back-up Supervision: As required, plan, direct and supervise a group of Team Members to achieve agreed objectives and targets, including the co-ordination of labour, equipment and materials. Input production data in CIN7 / DEAR – Inventory Management system to keep an accurate track of raw materials, finished goods and stock on hand. Support management to prepare visual information on performance and activity information boards.
- Support Production: As required, support operations with demonstration, back-up and relief of Team Members work. Full competence required for each process.
- Stocktake, preparation & cleaning: Support stocktake, manage work-in-progress (WIP) and stock limits to standard. Ensure thorough completion of all cleaning checklists at the start of, during and at the end of shifts. Verify completion and accuracy of all cleaning and sanitation checklists.
- Communication: Support Supervisor and Management to communicate all significant operational, quality, safety, or people-related matters to management promptly. Take prompt corrective action where necessary and implement preventative measures to avoid recurrence. Escalate issues as required, ask for support when needed.
- Training & development: Develop, coach and formally train new and existing Team Members, fostering a learning culture and of continuous improvement where every team member can define their purpose,



can better him/herself and support the company goals. Create and roll-out training content in line with benchmarked lean practices including 5S, standard work, KPIs, problem solving, process confirmations and information visualisation.
- Efficiency: collaborate with Supervisors, management and wider team to identify improvements for cost of goods, employee training and engagement, safety and general operational team, efficiency. Identify and take steps to address process bottlenecks and equipment issues to enable smooth production / process flow
- Culture: Lead by example in behaviour, communication, and standards. Ensure the team is engaged and uphold the company values, foster collaborative and harmonious working practices. Foster a cooperative, respectful, and positive working environment.

What we’re looking for:

- Experience in Food Production
- Experience leading production teams
- Food Safety Supervisor Certificate (or willingness to obtain)
- Strong working knowledge of food safety, quality, GMP, HACCP, and WHS.
- Experience following and improving SOPs and standardised work.
- Comfortable working with production data and inventory systems.
- Communicates in a clear, respectful, and genuine way, helping people feel informed, valued, and engaged.
- Demonstrates strong attention to detail and takes pride in upholding food safety and quality standards.
- Proactive and solutions-focused, with a positive, practical approach to continuous improvement.
- Well organised, reliable, and able to stay calm and focused in a fast-paced production setting.
- A collaborative, values-led team member who contributes to a positive, respectful, and inclusive workplace culture.

Why You’ll Love Working With Us

- A role that truly supports people and enhances team culture
- Opportunities to contribute to meaningful projects and events
- A collaborative team that values kindness, creativity and excellence

Our Values

At Loco Love our purpose is ‘to cultivate self-love in service of collective healing’. We bring this purpose to life by embodying our G.R.A.C.E values every day:

- Radical Responsibility
- Authenticity
- Compassion

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📌 Production Lead (Byron Bay)
🏢 Loco Love
📍 Byron Bay