Experienced Dental Receptionist – Part Time or Casual

Experienced Dental Receptionist – 2 Days per Week

This is not an entry-level position. Relevant dental or substantial medical reception experience is essential.

Wynnum Dentists is seeking an experienced Dental Receptionist to join our front office team for two weekdays per week.

To be considered, applicants must have either:

- A minimum of one year of dental reception or dental assisting experience; or
- Extensive medical reception or healthcare administration experience involving phone calls, appointment management and patient communication.

Applicants without relevant dental experience or substantial medical reception experience will not be considered.

About the role

- Answering incoming calls confidently and professionally
- Converting enquiries into appointments
- Welcoming patients and providing a professional and friendly experience
- Managing emails, appointment bookings and schedule changes
- Maintaining an efficient and productive appointment book
- Processing payments, health fund claims and patient accounts
- Explaining appointments, fees and payment options clearly
- Following up recalls, incomplete treatment and missed appointments
- Supporting dentists and the wider team with daily front office duties
- Handling patient concerns calmly and professionally

Essential experience and skills





- At least one year of dental reception or dental assisting experience, or substantial medical reception experience
- Strong phone communication and customer service skills
- Confidence speaking with patients and managing enquiries
- Experience managing a busy appointment book
- Positive organisation, accuracy and attention to detail
- A reliable, accountable and professional approach
- Confidence using practice management software and general computer systems
- Australian working rights
- Availability to work two regular weekdays each week

Experience using dental practice management software will be highly regarded.

What we offer

- Competitive hourly rate based on experience
- Part-time or casual employment
- Training and ongoing support
- Autonomy and opportunities to grow
- A long-term position in a privately owned practice
- A supportive and close-knit team

About Wynnum Dentists

Wynnum Dentists is a privately owned dental practice that has served the Wynnum and Manly community for more than 40 years.

We provide preventive, general, cosmetic and implant dentistry from our modern Wynnum practice. We value excellent patient care, teamwork, accountability and continuous improvement.

Our values: Performance, Accountability, Responsibility and Growth.

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📌 Experienced Dental Receptionist – Part Time or Casual (Queensland)
🏢 Wynnum Dentists
📍 Queensland