Combined Towing, a leading and highly respected towing service across NSW, is searching for a meticulous and calm professional to join our core team in Alexandria as an Office Dispatcher. This role is perfect for someone seeking a full-time career with a fantastic, compressed schedule.
The Perks: Your Recent Roster
We are offering a dedicated 5-day work week that gives you weekends off every week
Monday 8:30 am - 4:30 pm (8 hours)
Tuesday 8:30 am - 6:30 pm (10 hours)
Wednesday 10:30 am - 4:30 pm (6 hours)
Thursday 8:30 am - 4:30 pm (8 hours)
Friday 8:30 am - 6:30 pm (10 hours)
Saturday off
Sunday off
TOTAL: 42 HOURS
Your Impact: The Role
As our Dispatcher, you are the critical connection between our customers in need and our expert drivers. You will be the calm voice that brings order to emergencies and ensures smooth operations throughout your shift.
Key Responsibilities Include:
Emergency Coordination: Efficiently and professionally answer all incoming service calls, assessing customer needs rapidly, and deploying the right resources.
Driver Management: Organise, schedule, and dispatch drivers and trucks for a wide variety of jobs, managing their routes via phone, radio, and email communications.
Customer Care: Provide empathetic,
proactive support and resolve service issues quickly to ensure high customer satisfaction.
Administrative Support: Handle essential general office duties, supporting the management team and maintaining organised records.
Who You Are
We are looking for a highly reliable individual who thrives in a rapid-paced environment and possesses:
Exceptional Communication: Outstanding verbal and written skills, with a keen ability to listen and quickly absorb information.
Cool Under Pressure: Proven ability to handle multiple tasks simultaneously, maintaining accuracy and composure during busy and emergency situations.
Tech Savvy Comfortable with basic computer applications for dispatch, scheduling, and general office administration.
Commitment to the Schedule: A commitment to the specific weekend schedule required.
What We Offer You
Full-Time Stability: A secure, full-time position in a continuously busy and essential industry.
Prime Location: Conveniently located in Alexandria (2015), close to public transport.
Hassle-Free Commute: Generous on-site parking is available for all staff.
Career Growth: A real opportunity to learn the logistics of a dynamic industry and grow professionally within a supportive team.
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📌 Dispatch operator (New South Wales)
🏢 Combined Towing
📍 New South Wales
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