AtEtex, there is only one way forward: Building better together. We are an international leader in sustainable construction materials, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.
In this exciting 12 month contract role (potential of extending)you will be responsible for delivering personalised service to our close network of customers, answer incoming calls, order entry and amendment processing.
Key responsibilities:

- Generating customer credit requests
- Co-ordinate delivery runs and customer pickups
- Booking transport and maintenance of runsheets
- Liaise with transport providers and carriers to ensure timely pickups and deliveries
- Review and reconcile freight invoices
- Creation of purchase orders
- Order and receipt of stock purchased
- Check in drivers and provide site safety/induction requirements
- Ensure CoR compliance and verify load documentation, weights and restraints
- Prepare and issue dispatch documentation (manifests, dockets, consignment notes)

AtEtex, there is only one way forward: Building better together. We are an international leader in sustainable construction materials, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.
In this exciting 12 month contract role (potential of extending)you will be responsible for delivering personalised service to our close network of customers, answer incoming calls, order entry and amendment processing.




Key responsibilities:

- Generating customer credit requests
- Co-ordinate delivery runs and customer pickups
- Booking transport and maintenance of runsheets
- Liaise with transport providers and carriers to ensure timely pickups and deliveries
- Review and reconcile freight invoices
- Creation of purchase orders
- Order and receipt of stock purchased
- Check in drivers and provide site safety/induction requirements
- Ensure CoR compliance and verify load documentation, weights and restraints
- Prepare and issue dispatch documentation (manifests, dockets, consignment notes)

About You

- Strong customer service experience in an office environment
- Experience in transport and dispatch role
- Experienced in SAP, Salesforce or ability to learn quickly
- Excel in collaborating within a hardworking, fun team environment
- Excellent communication and interpersonal skills
- Strong computer literacy including Microsoft Office
- Thrive in a rapid pace environment
- Forklift license preferable, but not essential for daily task

Our Teammate Perks

Etex Australia prioritises professional development, focusing on mentorship and supportive team environments that foster individual growth.

- Yearly salary reviews
- EAP services for you and your family
- Reward and recognition program
- Paid Parental Leave for Primary and Secondary Carers
- Fully supported training
- Great culture, supportive team environment; we work together and help each other “enjoy a laugh whilst working hard”

We are an equal-opportunity workforce committed to using our diverse voices to inspirepeople around the world to build living spaces that are evermore safe, sustainable, smart, and beautiful.

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📌 Dispatch Officer (Parramatta)
🏢 Etex Group
📍 Parramatta