BEACH CLUB RESORT MOOLOOLABA - Mooloolaba QLD

Join the dynamic team at BEACH CLUB RESORT MOOLOOLABA as a casual Housekeeper. In this diverse and exciting role, you will be the first point of contact for guests, providing exceptional customer service and ensuring a seamless experience throughout their stay.

HOUSEKEEPER

Job Purpose

To provide high standards of cleanliness, hygiene, and comfort in guest rooms and hotel public areas, ensuring an excellent guest experience and maintaining the hotel’s reputation.

Key Responsibilities

Guest Room Cleaning

- Clean and tidy guest rooms according to hotel standards.

- Make beds, change linens, and replace towels etc.

- Dust, vacuum, and mop floors.

- Clean bathrooms - sanitize toilets, sinks, showers, mirrors, and tiles.

- Replenish amenities (toiletries, coffee/tea supplies, stationery, etc.).

- Check that all lights, appliances, and furniture are in good working order.

- Report any maintenance issues or missing items to the supervisor.

Public Area Cleaning

- Maintain cleanliness in hallways, lobbies, elevators, and stairways.

- Clean and polish furniture, glass doors, and decorative fixtures.

Laundry and Linen Duties

- Sort, collect, and deliver linens to the laundry area.

- Ensure proper stock of clean towels, sheets, and blankets.

- Handle laundry with care and report any damaged items.

Supplies and Inventory

- Restock housekeeping trolleys with supplies before each shift.

- Report low inventory or equipment issues to the supervisor.

Guest Interaction

- Greet guests politely when encountered.

- Respond promptly to guest requests (e.g., extra towels, pillows, or cleaning).

- Respect guest privacy and follow "Do Not Disturb" signs and protocols.

Health,



Safety, and Standards

- Follow hotel safety and hygiene policies.

- Handle cleaning chemicals safely and according to instructions.

- Adhere to lost and found procedures for any guest belongings.

Skills and Attributes

- Strong attention to detail

- Good time management and organizational skills

- Ability to work independently and as part of a team

- Physical stamina for standing, bending, and lifting throughout shifts

- Professional appearance and courteous demeanor

- Ability to login to our software system & use this program

Qualifications

- High school diploma (preferred but not required)

- Prior housekeeping or cleaning experience (especially in hotels) is an advantage

- Training provided in hotel cleaning standards and safety procedures

Typical Working Hours

- Rotating shifts, including weekends and holidays

- General hours 9am - 2pm

What we offer

At BEACH CLUB RESORT MOOLOOLABA, we are committed to providing our employees with a supportive and rewarding work environment. Monthly shifts would consist of weekly Monday 9am to 4pm, Tuesday and Wednesday 9am - 2pm, fortnightly Sundays 9am - 12pm and one Saturday per month 9am to 4pm. Additional shifts will be required when the manager is on leave including being on call after hours during these periods.

About us

BEACH CLUB RESORT MOOLOOLABA is a leading resort located in the heart of Mooloolaba, Queensland. Our resort offers a range of accommodation, close to the beachfront location, making it the perfect destination for both leisure and business travelers. With a strong focus on exceptional guest experiences, we are committed to creating a welcoming and memorable stay for all our visitors.

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📌 Resort Housekeeper (Sunshine)
🏢 BEACH CLUB RESORT MOOLOOLABA
📍 Sunshine