Operations Administration Assistant - Ryde

Operations Administration Assistant - Full Time

Ryde, NSW

Ready for your next opportunity? Bring your administration, customer service and organisational skills to Busways' Ryde depot! We're looking for a proactive Operations Administration Assistant to support our busy depot operations. You'll play an important role in keeping things running smoothly while making a positive difference to our drivers, customers and the wider community.

WhatYou’ll Be Doing:

- Contribute to a fast-paced environment where no two days are the same, providing administrative support across a variety of operational activities.
- Provide front-of-house reception support, including answering enquiries, welcoming visitors and managing lost property.
- Coordinate a range of depot administration tasks including banking, petty cash, purchasing, uniform orders and general office administration.
- Support depot operations by assisting with charter bookings, driver enquiries, student transport administration and maintaining operational records.
- Liaise with internal and external stakeholders including drivers, schools, customers and Transport for NSW to deliver exceptional service.
- Assist with depot compliance activities including audits, drug and alcohol testing administration, inductions and operational documentation.

WhatYou’ll Bring:

- Previous administration or operations support experience in a busy, customer-focused environment.
- Strong computer skills, including Microsoft 365 (particularly Outlook, Excel and Word), with the ability to quickly learn new systems.
- Excellent organisational skills with the ability to prioritise competing tasks, manage deadlines and maintain a high level of accuracy.




- Confident written and verbal communication skills, with the ability to build positive relationships with a wide range of stakeholders.
- A flexible, proactive approach with strong attention to detail and the ability to follow policies and procedures.
- Must be an Australian Citizen, Permanent Resident or have valid, unrestricted working rights.

What We Offer You:

At Busways, we don’t just transport people - we care about every part of the journey. You’ll be part of a supportive, cooperative team in a modern office environment with great benefits, including:

- Career growth opportunities
- A supportive team culture with regular lunches and social events
- Employee Referral Program - generous cash bonuses
- Free secure on-site parking
- Fitness Passport - discounted access to multiple fitness facilities
- Confidential support via TelusHealth’s Employee Assistance Program

Who We Are:

For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.

Questions? Contact our Recruitment Team on 02 9497 1*** or ***********@busways.com.au.

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.

No agency applications, please.

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📌 Operations Administration Assistant - Ryde
🏢 Busways
📍 Ryde