The Marsden Brewhouse is one of Western Sydney’s premier hospitality destinations, offering an energetic, family-friendly venue that combines a modern pub, brewery, restaurant, sports bar and dedicated events space all under one roof.

As part of the Laundy Hotels Group, The Marsden Brewhouse continues to deliver quality dining, exceptional service and a welcoming atmosphere for every guest. We’re seeking an experienced and motivated Duty Manager / Event Manager to join our management team and play a key role in maintaining and elevating the high standards our guests know and love across both daily operations and our growing our events execution.

About the Role

As Duty Manager / Event Manager, you’ll oversee daily venue operations across bar, restaurant while also managing the pre-planning and execution of events. You’ll lead from the front during busy service periods, support and develop the team, manage compliance and operational standards ensuring every guest experience is seamless and memorable. Alongside this, you’ll be responsible for driving event preparation and organisation along with delivering successful events that assist in creating repeat clientele and building the venues event reputation. This is a hands‑on leadership role suited to a hospitality professional who thrives in a high-volume environment and is passionate about both operations and events.

Key Responsibilities

Venue Operations / Duty Management

- Oversee daily operations across bar, bistro and event spaces
- Lead, support and inspire FOH staff during busy service periods
- Ensure smooth service flow, guest satisfaction and team performance
- Manage compliance, RSA, OH&S; and venue licensing requirements
- Handle cash management, end‑of‑day procedures and operational reporting
- Manage customer feedback and resolve issues professionally and efficiently
- Maintain venue presentation, cleanliness and operational readiness

Event Management

- Work collaboratively with the Sales and Event Executive to execute the event




- Conduct site inspections when required
- Coordinate with kitchen, bar and FOH teams to ensure smooth execution
- Pre-planning and logistics to ensure venue is prepared for event
- Oversee bump-in, set‑up, running and pack‑down of events
- Manage and delegate rolls to team members for seamless service
- Ensure accurate communication of dietary requirements, floorplans and event details
- Deliver high-quality guest experiences for all functions and events
- Maintain accurate payment records of events and providing event reporting

Leadership & Team Support

- Lead, train, and develop FOH team members across shifts and events SOP
- Support onboarding and ongoing training of staff
- Provide clear direction and communication during service and event operations
- Foster a positive, high-performance team culture
- Act as escalation point for operational or guest issues

Who You Are

- Minimum 3 years’ experience in a hospitality management or senior supervisory role
- Strong background in both venue operations and/or event management
- Proven leadership skills with the ability to motivate and manage teams
- Passion for hospitality, great food, craft beer and memorable guest experiences
- Strong organisational and multitasking abilities
- Excellent communication and problem‑solving skills
- Calm, proactive and hands‑on approach under pressure
- Current RSA and solid understanding of compliance requirements
- Professional presentation and commitment to high standards

The Laundy Story

Four generations, countless beers poured, and a legacy built on good old-fashioned hospitality, that's the Laundy way.



We kicked things off in 1945 with the Sackville Hotel in Rozelle and never looked back. Through grit, heart, and a knack for turning pubs into community icons, we've grown into one of NSW's most recognisable hospitality families. Today we have a diverse portfolio of 40+ venues that stretch from your trusty local, to boutique hotels and buzzy beachfront playgrounds. The heart of Laundy beats the same everywhere: Think Watsons Bay Boutique Hotel, the Woolwich Pier, the Marsden Brewhouse, and beyond, where people gather, celebrate, commiserate, and everything in between. From schooners at the local to spritzes by the sea, we've built a reputation for blending tradition with just the right splash of spunk.

We vibe best with people who are:

Accountable –

You own your projects, solve challenges and deliver with style.

Curious –

You’re always asking "what if" and exploring ways to make every event unforgettable.

Collaborative –

Because the best events are never a solo act.

Driven –

You thrive under pressure and bring your A-game without losing your smile.

We’re all about people: At Laundy Hotel Group, we know excellent hospitality starts with diverse voices and experiences. We're proud to be an Equal Employment Opportunity employer, and we actively encourage applications from people of all backgrounds, identities, cultures, and abilities — including First Nations peoples, people with disability, and those from the LGBTQIA+ community. If you require any adjustments to the recruitment process, our HR team would be happy to have a confidential chat to make sure you're comfortable and supported every step of the way. Drop us a line at **@laundy.com.au

Our Acknowledgement of Country

We recognise the Dharug people, Traditional Custodians of the land and waters at Marsden Park. We pay our respects to Elders past and present and extend that respect to all First Nations peoples.

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📌 Duty Manager / Event Manager (New South Wales)
🏢 Laundy Hotels
📍 New South Wales