MetLife Australia is seeking a senior leader to head Claims Operations and Transformation. The role oversees strategy, governance and continuous improvement across individual and group portfolios, while partnering with distribution, product, and risk teams to deliver customer-centric outcomes.
You will own the claims operating model, drive AI-enabled solutions, and lead a team to ensure compliant and effective claims outcomes in a complex regulatory environment.
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📌 Chief Claims Transformation & Operations Leader (New South Wales)
🏢 MetLife Insurance
📍 New South Wales
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