Join our agile team at Sienna, a well-established nail polish brand of 12 years based in Billinudgel. We are seeking a versatile Warehouse Assistant to play a vital role in maintaining the operations of our small business for the long term.

This position is starting end of AUG - early SEPT, is Casual, with work days Monday, Tuesday, Wednesday and Thursday, with working hours from 8 am to 4 pm.

Key Responsibilities:

- Warehouse Duties: Efficiently pick and pack orders, ensuring accurate and timely shipment of products. This task is the majority of the role.
- Customer Service: Provide excellent customer service through phone and email communication. Resolve issues and assist customers with inquiries. This includes both retail and wholesale customers.
- Production Assembly: Assist in the precise assembly of our eco-conscious products, ensuring quality and efficiency.
- General Office Tasks: Support the Office Manager and Directors with general administrative duties as required,



helping maintain an efficiently operating workplace.

Requirements:

- Previous experience in warehouse operations, customer service, and production assembly.
- Valid driver's license and comfortable driving company cars.
- Physical fitness is crucial, with the ability to lift and carry heavy packages and perform assembly tasks.
- Strong attention to detail and excellent organisational skills.
- Excellent communication skills and a natural customer-oriented mindset.
- We are a small team, so you must be hard-working and reliable.

Why Join Us:

- Be part of a passionate, hard-working team dedicated to creating fun, gentle products.
- Contribute to a company with a stellar reputation.
- Work within a small, collaborative environment with a great company culture.

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📌 Warehouse & Production Assistant (Billinudgel)
🏢 Sienna Byron Bay
📍 Billinudgel