Are you an administration whiz in the Orange area looking for a new and exciting opportunity?

Perhaps you are new to administration and looking for an opportunity to begin your career. Look no further than Distinct Directions!

Due to an internal promotion, we are currently seeking a passionate and dedicated individual to join our team as an Administration Officer at our Orange clinic.

About Us

Distinct Directions is a multidisciplinary allied health practice operating across the Orana and Central West regions of New South Wales, with established offices in Bathurst, Orange, and Dubbo.

We provide a broad range of services, including psychological therapy, forensic and developmental assessments, group programs, and behaviour support planning and implementation. Our clients include individuals with diverse needs across the forensic, disability, and mental health sectors.

Our practice is grounded in a philosophy of continuous professional growth and development. We offer extensive supervision and support through our growing team of senior clinicians and administration staff, ensuring that each staff member is empowered to grow and achieve their professional aspirations.

At Distinct Directions, we value work-life balance and offer flexible working arrangements to accommodate personal and skilled commitments. Our supportive environment fosters collaboration, respect, and a balanced approach to client work, administrative responsibilities, and professional development.

We recognise the value of both experience and potential and welcome applications from experienced administration professionals and those looking to begin their administration career.

About the Role

We are seeking a dedicated and friendly Administration Officer to join our team in Orange, NSW.

As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and supporting our clinical and administration teams.





Key Responsibilities

- Greet clients and visitors and manage the front desk.
- Schedule and manage appointments across multiple clinic locations.
- Collect and verify client information while maintaining confidentiality.
- Register new clients and maintain accurate information within the electronic medical record system.
- Maintain a clean, organised, and welcoming reception area.
- Coordinate client flow and assist clients with forms and documentation.
- Process payments and relevant claims accurately.
- Manage incoming and outgoing mail.
- Monitor and order office supplies.
- Provide administrative support to the clinical and broader organisational teams.
- Contribute to a positive, collaborative, and professional office culture.

Requirements

- Previous experience in administration is desirable.
- Strong computer literacy, particularly in Microsoft Office and CRM systems.
- Excellent verbal and written communication skills.
- The ability to work effectively in a fast-paced environment while maintaining confidentiality.
- Demonstrated ability to work independently and collaboratively, both in person and virtually.
- Strong problem-solving skills and initiative.
- Enthusiasm for continuous quality improvement.

Qualities and Soft Skills

We are looking for someone who demonstrates:

- Empathy and effective communication.
- Excellent customer service skills.
- Adaptability and attention to detail.
- Professionalism and reliability.
- Strong teamwork and collaboration.
- Cultural sensitivity.
- Conflict-resolution skills.
- A positive attitude.
- A strong commitment to confidentiality.

Benefits

- A competitive and flexible salary package.
- Novated leasing options.
- A supportive and friendly work environment.
- Opportunities for professional development and growth opportunities.

Distinct Directions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#J-18808-Ljbffr

📌 Administration Officer (Orange)
🏢 Distinct Directions
📍 Orange