Operations Support Officer & Disability Support Worker

We're looking for an organised, proactive superstar who is also passionate about supporting people with a disability. This is a concurrent position, meaning you will work across both Operations Support and Disability Support as part of your regular role.

This position is ideal for someone who enjoys variety, thrives in a fast-paced environment, and is equally comfortable working in the office and out in the community.

The role includes:

3 days per week in the office providing administrative support to the operations team. 2 days per week supporting NDIS participants in the community.

You must be available to work Monday to Friday between 7:00am and 6:00pm, with shifts rostered within these hours.

Key Responsibilities

Administration (3 Days Per Week)

- Answering phones and responding to emails.
- Scheduling shifts and assisting with staff rostering.
- Data entry and maintaining accurate participant records.
- Assisting with compliance documentation.
- Supporting recruitment and onboarding processes.
- Liaising with participants, families, and support workers.
- Maintaining organised digital files and records.
- General office administration and team support.

Disability Support (2 Days Per Week)

- Supporting participants to achieve their NDIS goals.
- Assisting with community access and social outings.
- Providing personal care where required.
- Organising and running group programs
- Domestic assistance and meal preparation.
- Medication assistance (where appropriately trained).
- Transporting participants to appointments and activities.




- Completing shift notes and required documentation.

About You

- Enjoys balancing administration with hands-on support work.
- Has exceptional organisational and time management skills.
- Is confident using technology and digital systems.
- Has experience using Google Drive (highly regarded)
- Experience with ShiftCare is highly regarded.
- Has excellent communication and customer service skills.
- Can work independently while contributing positively to a team.
- Is adaptable, reliable, and able to manage competing priorities.
- Is compassionate, professional, and committed to delivering high-quality support
- Current NDIS Worker Screening Check.
- Current Blue Card (Working with Children Check).
- Current First Aid & CPR Certificate.
- Current Australian Driver Licence.
- Reliable, fully insured vehicle.
- Current National Police Check (or willingness to obtain).
- NDIS Worker Orientation Module (or willingness to complete).
- Availability Monday to Friday between 7:00am and 6:00pm.
- Ability to work in both an office setting and community settings as part of a concurrent dual-role position.
- A unique concurrent role offering variety and career development.
- Supportive and collaborative team culture.
- Ongoing training and professional development.
- Opportunities to grow within a progressive organisation.
- The chance to make a meaningful difference both behind the scenes and directly in the lives of our participants.

If you're looking for a role where you can use your administration skills while also making a positive impact in the community, we'd love to hear from you.

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📌 Operations Support Officer & Disability Support Worker (Ipswich)
🏢 Aussie Angels Nursing Services
📍 Ipswich