At Randstad Defence, we're proud to be partnering with Electro Optic Systems (EOS)-a leading force in the design, development, and manufacturing of advanced defence systems- currently seeking a Field Service Representative to join their team in Canberra. If you have strong technical expertise, hands-on support and are looking for a career as a Field Service Representative this chance is for you to join a growing Australian technology company.

The candidate must be an Australian Citizen or have Permanent Working Rights and be eligible for a security clearance.

About the role:

The Field Service Representative (FSR) acts as the in-field technical Subject Matter Expert (SME) for EOS systems. This role is responsible for installation, commissioning, set-to-work, maintenance, fault finding, and repairs in operational environments. The FSR also supports training, trials, demonstrations, and business development activities across the EOS business. Success in this position requires high-level problem-solving skills, strong communication abilities, and the capacity to be resourceful and adaptable to meet the objectives of EOS projects in diverse and challenging conditions.

Key Responsibilities:

- Support EOS Trainers in the set-up and delivery of operator and maintainer training for EOS products.
- Assist in live demonstrations for customers, partners, and stakeholders.
- Participate in the planning, coordination,



and execution of trials and development activities at EOS facilities, firing ranges, and customer sites.
- Participate in system trials, evaluations, and integration testing.
- Identify risks and propose treatments.
- Oversee work in accordance with company policies and safety standards.
- Perform scheduled and unscheduled maintenance, diagnostics, and repairs on EOS equipment.
- Maintain accurate service records, prepare technical reports, and provide feedback for product improvement.
- Ensure safe, compliant storage, handling, and transport of weapons and controlled items in line with all company and legal requirements.

Qualifications and Experience:

- Trade or technical qualification in electronics, mechatronics, or related field.
- Experience in field service roles within defence, aerospace, or technology industries.
- Strong diagnostic and problem-solving skills.
- Ability to travel and work in remote or challenging environments.
- Knowledge or experience in technology related to EOS product lines (weapon systems, space sensors, communications, electro-optical systems, laser systems, remotely operated systems).
- Experience handling and operating weapon systems in a range environment.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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📌 Field Service Representative (Canberra)
🏢 Randstad
📍 Canberra