Family Contact Worker / Social Worker/ Community Services

7d ago , from Illawarra Mercury Job Board

Are you passionate about protecting children? Do you want to make a Real Impact Where It Matters Most - Support Children to see their families

This is not just a job, it’s a responsibility to safeguard children and ensure fair, structured, consistent and well-documented family interactions. It requires professionalism, emotional intelligence, a good positive attitude and the ability to manage sensitive family dynamics while maintaining strict neutrality and keeping the children safe.

We are seeking committed, resilient, and highly reliable individuals to join our team as Supervised Contact Workers.

We are seeking reliable, mature and strong communicators to join our team.

What You’ll Be Doing

Observing court-ordered contact visits between children and their parents at home or in the community

Maintaining a safe, neutral, and child-focused environment

Managing complex and sometimes challenging behaviours with professionalism

Writing clear, factual, court-quality reports after every visit

Accurately documenting observations without bias

What We Need From You

We are looking for individuals who are:

Mature, empathetic, and emotionally intelligent

Strong communicators: clear, calm, and professional at all times

Highly reliable and able to follow structured processes

Confident in managing difficult situations and setting boundaries

Skilled in writing professional, objective reports

Accountable,



punctual, and consistent

Mandatory Requirements (Please Do Not Apply If You Do Not Meet These Criteria!)

MUST be available EVERY weekend

MUST be available weekdays after 3:00pm

MUST commit to work a Minimum of 25 hours per week

MUST complete reports after each contact session (no exceptions)

Qualification or current study in:

- Social Work
- Community Services
- Childcare / Early Childhood
- Or other child-related field

Valid and Explicit Working With Children Check (WWCC)

Current and Clear Police Check

First Aid Certificate

Full driver’s licence with a clean driving record

Reliable vehicle and willingness to travel to client locations across Sydney

Reliable computer + phone and access to the internet

DO NOT APPLY if you do not like writing and your English is poor, as you will have to complete lengthy professional reports after every session.

It's NOT "I'll try it and see" position. This is a serious role that requires commitment and accountability, so be respectful of your time and ours.

Why Join Us

Supportive Management

Meaningful work that directly impacts children's wellbeing

Structured environment with clear expectations

Opportunity to develop strong professional skills in observation, reporting, and conflict management

If you are mature, dependable, professional, empathetic, and ready to take on a challenging role that demands consistency and integrity, we want to hear from you.

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📌 Family Contact Worker / Social Worker/ Community Services (New South Wales)
🏢 Children in FOCUS
📍 New South Wales