We have an opportunity for a Receptionist / Sales Support Administrator to join our team in the Lower Blue Mountains on either a full-time or part-time basis.

This is a busy and varied role combining front-of-house reception, general office administration and support for our sales team. As an important first point of contact for clients, you will help create a professional and welcoming experience while ensuring the day-to-day administration of the office is managed accurately and efficiently.

You will work closely with our sales agents, providing administrative support across property listings, marketing, client communication and the sales process. The role will also involve managing incoming calls and enquiries, maintaining accurate records and helping keep the office and wider team organised.

We are looking for someone who is organised, professional and confident managing multiple tasks and changing priorities. You will have strong communication skills, excellent attention to detail and a positive approach to learning, problem-solving and supporting the wider team.

Previous administration, reception or real estate experience would be an advantage; however, it is not essential. We are open to someone with the right attitude, strong administrative potential and a genuine interest in developing their skills and building a career within the real estate industry.

Key Responsibilities:

- Provide a professional and welcoming first point of contact for clients and visitors
- Answer incoming calls, manage general enquiries and take transparent and accurate messages
- Monitor office emails and direct enquiries to the appropriate team member
- Provide day-to-day reception and general administrative support
- Provide administrative support to the sales team
- Assist with property listings,



marketing activities and sales documentation under the direction of the sales team
- Prepare correspondence, reports and property information
- Maintain accurate client and property information within office systems and databases
- Coordinate appointments, calendars and administrative follow-up
- Liaise professionally with buyers, sellers, suppliers and other parties as required
- Assist with newsletters, email campaigns and other office communications
- Complete filing, data entry, mail handling and general office administration
- Contribute to the smooth and efficient day-to-day operation of the office

About You:

- Strong organisation and time-management skills
- The ability to multitask and manage changing priorities
- Clear and professional written and verbal communication skills
- A friendly and confident telephone manner
- Excellent attention to detail and accuracy
- Confidence using Microsoft Outlook, Word and Excel
- The ability and willingness to learn new programs, systems and technology
- A proactive, professional and team-focused approach
- The ability to work independently while contributing positively to the wider team
- Previous administration, reception or customer service experience would be an advantage
- Previous real estate experience is not essential
- An experienced and supportive sales and operational team
- A diverse role with exposure to reception, administration and residential real estate sales
- Training and support to help you develop within the position
- Opportunities to learn new skills and build a career within the real estate industry
- A collaborative environment where people communicate and work together
- An established local agency with more than 30 years in the Blue Mountains

Full-time or part-time hours available for the right applicant

All applications and expressions of interest will be treated confidentially.

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📌 Receptionist/ Sales Support Administrator (Blaxland)
🏢 Chapman Real Estate
📍 Blaxland