We are seeking a Junior Receptionist to join the team at Australian Hot Water South West. This is a full-time position based in Moorebank. As a Junior Receptionist, you will be the first point of contact for our clients, customers, and visitors, playing a vital role in creating a positive impression of our organisation. This role is essential to ensuring smooth daily operations and providing exceptional customer service that reflects our commitment to excellence.
What you’ll be doing
Greeting and welcoming visitors, clients, and customers in a professional and courteous manner in our office.
Answering incoming telephone calls and directing them to the appropriate team members
Responding to email and written enquiries promptly and professionally
Managing the reception desk and maintaining a clean, organised workspace
Scheduling appointments and maintaining the work flow on our plumber's scheduling systems
Processing and distributing incoming deliveries
Providing general administrative support to the Accounts Manager
Assisting with data entry and filing tasks as required
Supporting the coordination of meetings and events
What we’re looking for
Strong communication skills, both verbal and written
A qualified and friendly demeanour with excellent customer service ability
Organisational and time management skills
Proficiency with Microsoft Office and general computer systems
Ability to multitask and manage competing priorities
Attention to detail and accuracy in record-keeping
Reliability and punctuality
A willingness to learn and develop new skills
Experience in a reception or customer-facing role is highly desirable
Experience with telephone systems and scheduling software is advantageous
What we offer
- competitive remuneration
- professional development opportunities
- a collaborative team environment
- We believe in maintaining a positive work-life balance and fostering a culture where every team member can thrive and progress in their career
About us
Australian Hot Water South West is a reputable provider of hot water solutions and services. We pride ourselves on delivering quality products and exceptional service to our customers across the South West region. Our dedicated team is committed to innovation, reliability, and customer satisfaction. We are looking for talented individuals who share our values and are eager to contribute to our continued success.
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📌 Junior Receptionist (New South Wales)
🏢 Australian Hot Water South West
📍 New South Wales
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