Venue Manager – TreeClimb Adventure Parks

TreeClimb has arrived in Tasmania!

Australia’s fastest growing high ropes adventure park, TreeClimb has recently landed in Hobart, and we’re now looking for a dynamic, hands‑on Managerto lead our new team as they deliver an unforgettable guest experience bringing the TreeClimb spirit to life.

About the Role

As the Venue Manager, you will be responsible for overseeing all daily operations of TreeClimb Hobart. You’ll lead and inspire a passionate team, maintain safety and operational excellence, deliver outstanding customer service, and ensure the venue runs smoothly during both peak periods and quieter seasonal shifts.

This role is ideal for someone who loves the outdoors & who thrives on a fast‑paced customer service environment.

Key Responsibilities

Leadership & Team Management

Recruit, train, and lead a team of Supervisors, Crew, and maintenance staff

Foster a positive, inclusive, energetic workplace culture

Manage staff rosters, training, performance, and ongoing development

Operations & Safety

Oversee daily venue operations, ensuring they run efficiently and safely

Maintain compliance with TreeClimb's safety standards, SOPs, and national safety frameworks

Conduct regular course, equipment, and site inspections

Manage contractors and maintenance schedules

Perform course maintenance and upkeep

Commercial Performance

Work toward revenue, visitation,



and profitability targets

Manage daily labour targets

Assist in local marketing initiatives and partner engagement

Manage stock, ordering, and cost control

Customer Experience

Deliver exceptional customer service every day

Resolve onsite customer queries or issues with confidence and care

Ensure the venue environment is clean, welcoming, and memorable

About You

We’re looking for someone who brings:

Proven experience in venue, operations, or hospitality management

Strong leadership skills with the ability to motivate and empower teams

A passion for outdoor adventure, recreation, or eco‑tourism

Excellent communication, problem‑solving, and decision‑making abilities

Strong customer service focus and calmness under pressure

Willingness to work weekends, school holidays, and peak seasons

A commitment to safety, professionalism, and continuous improvement

Experience in climbing, ropes courses, adventure parks, or outdoor education

First Aid / CPR / Working with Children Check (must obtain prior to starting)

What We Offer

A rare opportunity to lead a brand-new venue from the ground up

A vibrant, supportive company culture built around fun and adventure

Ongoing training and career development across the TreeClimb network

Market-competitive salary + performance incentives

A role where no two days are ever the same

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📌 Venue Manager (Tasmania)
🏢 Packers
📍 Tasmania