Import Seafreight Operator

- 27/7/26
- Melb - Northern Suburbs
- Full-Time
- Ref: 1657700

Company Overview:

Our client is a highly respected international freight forwarder with a long-standing reputation for delivering exceptional customer service and tailored logistics solutions.

Their collaborative culture and "all hands on deck" approach create a supportive working environment where employees are valued and encouraged to develop their careers

Position Overview:

An exciting opportunity exists for an experienced Import Operator to join the Melbourne team based in Tullamarine

Working within a friendly and professional environment, you will be responsible for coordinating import shipments from origin through to delivery, ensuring a seamless experience for customers while maintaining high service standards

Key Responsibilities:

- Coordinate end-to-end import sea and/or airfreight shipments.
- Liaise daily with overseas agents, shipping lines, transport providers and customers
- Prepare and process import documentation for customs clearance.
- Raise accurate invoices for all services provided.




- Monitor shipment progress and proactively resolve any operational issues.
- Maintain accurate shipment records using CargoWise 1
- Deliver outstanding customer service while meeting deadlines in a fast-paced environment

Salary and Perks:

- Competitive salary based on experience
- Long-term career opportunity with a stable and well-established employer

Qualifications and Experience:

- Previous experience in an Import Operations role within freight forwarding
- Strong working knowledge of CargoWise 1
- Excellent understanding of import documentation and customs processes
- Exceptional customer service and communication skills
- Solid organisational skills with the ability to manage multiple shipments
- Ability to work both independently and as part of a close-knit team

Please Note:

- This position is only open to Australian residents
- Pace Appointments is not authorised to issue work permits/visas to non residents

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📌 Import Seafreight Operator (Melbourne)
🏢 Pace NSW
📍 Melbourne