HRM Contracting and consulting – Gympie QLD

Are you a passionate training leader who wants your work to genuinely change lives? We're looking for a Training Manager to lead our Gympie training team, delivering high-quality, learner-centred programs that build real skills, confidence and pathways to employment for our local community.
This is a hands-on leadership role where you'll combine facilitation with program oversight, ensuring training is engaging, compliant and outcomes-focused.

About the role

As Training Manager, you'll lead a small team including a Customer Support Officer, Participant Support Officer and LLND Trainers and Facilitator, reporting to the Regional Manager – Wide Bay.

Your responsibilities will include:

- Delivering high-quality LLND training aligned to ACSF/DLSF and program requirements
- Creating safe, inclusive and engaging learning environments
- Leading, mentoring and supporting facilitators and trainers
- Overseeing program delivery to ensure consistency, quality and contract compliance
- Leading validation, moderation and continuous improvement processes
- Monitoring program KPIs including retention, attendance, progression and outcomes
- Building strong relationships with referral agencies, employers and community partners
- Representing the organisation at community events and industry forums
- Ensuring accurate data capture to support reporting and continuous improvement
- Supporting recruitment, performance and development within your team

Are you a passionate training leader who wants your work to genuinely change lives? We're looking for a Training Manager to lead our Gympie training team, delivering high-quality, learner-centred programs that build real skills, confidence and pathways to employment for our local community.
This is a hands-on leadership role where you'll combine facilitation with program oversight, ensuring training is engaging, compliant and outcomes-focused.

About the role





As Training Manager, you'll lead a small team including a Customer Support Officer, Participant Support Officer and LLND Trainers and Facilitator, reporting to the Regional Manager – Wide Bay.

Your responsibilities will include:

- Delivering high-quality LLND training aligned to ACSF/DLSF and program requirements
- Creating protected, inclusive and engaging learning environments
- Leading, mentoring and supporting facilitators and trainers
- Overseeing program delivery to ensure consistency, quality and contract compliance
- Leading validation, moderation and continuous improvement processes
- Monitoring program KPIs including retention, attendance, progression and outcomes
- Building strong relationships with referral agencies, employers and community partners
- Representing the organisation at community events and industry forums
- Ensuring accurate data capture to support reporting and continuous improvement
- Supporting recruitment, performance and development within your team

About you

- Demonstrated experience in training and development leadership roles
- A track record of delivering business plan objectives
- Strong relationship-building skills with a customer service focus
- The ability to thrive in a fast-paced, outcomes-driven environment
- Flexible, positive leadership style with strong communication and coaching skills
- Qualifications in Foundation Skills, Business or Business Administration highly regarded

Mandatory requirements

- Right to work in Australia
- Current Open Driver's Licence
- National Police Check
- Working with Children card
- TAE40116 Certificate IV in Training and Assessment or equivalent

Why join us?

This is a genuine opportunity to make a difference in the Gympie community, leading a team dedicated to helping people build skills, confidence and brighter futures. You'll be part of a Not For Profit organisation that values collaboration, community connection and meaningful impact.

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📌 Training Manager (Gympie)
🏢 HRM CONTRACTING AND CONSULTING
📍 Gympie