05 Aug
|
Chandler Macleod Group
|
Brisbane
05 Aug
Chandler Macleod Group
Brisbane
QLD Service Manager
Geebung, Brisbane | Permanent Full time
$134,000 + Super + Company Vehicle
A well-established service organisation is seeking an experienced QLD Service Managerto lead its Queensland service operation. This is an opportunity for a hands‑on leader with a technical background in commercial catering equipment, gas, electrical, refrigeration, or mechanical fittingto take ownership of a team of field technicians and drive operational performance.
About the Role
Reporting to the National Service Manager, you will oversee the day-to-day running of the Queensland service division, leading technicians, managing subcontractors, supporting customers, and ensuring service delivery meets operational and commercial objectives.
Key Responsibilities
- Lead, mentor and develop a team of field service technicians.
- Drive service performance, productivity and customer satisfaction.
- Manage service schedules, resources and subcontractor relationships.
- Support business growth through strong customer and stakeholder engagement.
- Monitor budgets, reporting, warranty approvals and service KPIs.
- Ensure compliance with safety and operational requirements.
- Resolve escalated customer and technical service issues.
About You
To be successful, you will have:
- Experience working on commercial catering equipmentor within a service environment supporting commercial kitchens.
- A background in Gas, Electrical, Refrigeration or Mechanical Fitting.
- 2-3 years' leadership, supervisory or management experience.
- Strong customer service and stakeholder management skills.
- Experience managing field technicians and coordinating service delivery.
- Sound commercial awareness and problem-solving ability.
- Excellent communication and leadership skills.
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at diversity-and-inclusion.
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📌 Qld Service Manager (Brisbane)
🏢 Chandler Macleod Group
📍 Brisbane