Duty Manager (Rockhampton)

Duty Manager (Rockhampton)

05 Aug
|
Frenchville Sports Club
|
Rockhampton

05 Aug

Frenchville Sports Club

Rockhampton

At Frenchville Sports Club, we believe great leaders deserve time to recharge.

This full-time salaried position offers:

4-day work week

3-week rotating roster

5 weeks annual leave

Salary package of $80,000-$85,000 plus superannuation

If you're an experienced hospitality leader looking for a role that values both your career and your lifestyle, we'd love to hear from you.

Enjoy a better work-life balance!

At Frenchville Sports Club, we believe great leaders deserve time to recharge.

This full-time salaried position offers:

- 4-day work week

- 3-week rotating roster

- 5 weeks annual leave

- Salary package of $80,000-$85,000 plus superannuation

If you're an experienced hospitality leader looking for a role that values both your career and your lifestyle, we'd love to hear from you.

Lead. Inspire. Make Every Shift Exceptional.

Frenchville Sports Club is one of Central Queensland's leading hospitality and entertainment venues, delivering exceptional experiences to thousands of members and guests every week.

We're looking for an experienced and motivated Duty Manager to join our Operations team in a full-time salaried position, offering $80,000-$85,000 plus superannuation.

This is an exciting opportunity for a hospitality skilled who enjoys leading from the front, building high-performing teams and creating memorable customer experiences.

If you're passionate about hospitality, thrive in a fast-paced environment and enjoy developing people, we'd love to hear from you.

About the Role

Reporting to the Operations Manager, you'll oversee the day-to-day operation of the Club across beverage, gaming, reception and general venue operations. You'll lead by example, ensuring exceptional customer service, operational excellence and compliance across every shift.

This is a hands-on leadership role where no two days are the same.

Your responsibilities will include:

- Leading and motivating a diverse hospitality team

- Supervising daily venue operations across bars, gaming, reception and floor operations





- Delivering exceptional customer service and resolving patron concerns professionally

- Coaching, mentoring and developing team members

- Ensuring compliance with RSA, RSG, gaming, liquor and WHS legislation

- Managing opening and closing procedures, cash handling and venue security

- Completing shift reporting and maintaining operational standards

- Assisting with staffing, rostering and performance management

- Maintaining a safe, clean and welcoming environment for members and guests

- Supporting promotions, events and continuous improvement initiatives

About You

You're an experienced hospitality leader who enjoys working alongside your team and creating a positive workplace culture.

You’ll bring:

- Previous experience in a Duty Manager, Supervisor or hospitality leadership role

- Outstanding leadership and communication skills

- Strong customer service focus

- Excellent problem-solving and decision-making abilities

- The ability to remain calm under pressure and manage multiple priorities

- A hands-on approach and willingness to lead from the front

- High attention to detail and strong organisational skills

Essential Requirements

- Current Responsible Management of Licensed Venues (RMLV)

- Current RSA

- Current RSG

- Current First Aid Certificate

- Approved Manager's Licence (or ability to obtain)

- Current Driver Licence

- Availability to work a rotating roster, including evenings, weekends and public holidays

Why Join Frenchville Sports Club?

At Frenchville Sports Club, we know our people are what make us great.

We offer:

- Full-time salaried position ($80,000-$85,000 + super)

- 4-day work week on a 3-week rotating roster

- 5 weeks annual leave

- Christmas bonus

- Free confidential counselling through our Employee Assistance Program

- Staff rewards and recognition program

- Staff social events (including our famous Christmas celebrations!)

- Ongoing training and career development opportunities

- Supportive leadership team

- Employee discounts

- On-the-spot rewards and recognition

#J-18808-Ljbffr

📌 Duty Manager (Rockhampton)
🏢 Frenchville Sports Club
📍 Rockhampton

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