W Brisbane located at 81 North Quay, Brisbane City, is hiring a Manager on Duty. Reporting to the Welcome Manager, you will direct and work with managers and Talent to carry out procedures and ensure an productive check in and check out process.
With a focus on guest satisfaction, you will foster a culture that drives the guest experience and deliver on brand values. The role includes day-to-day operations, handling complaints, supervising talent, and ensuring alignment with financial goals.