Full Time Medical Full Time Medical Receptionists x2

Full-Time Medical Receptionists x2 - Richmond & Paddington

We are looking for two Full-Time Medical Receptionists to join our growing team:

One receptionist based at our Richmond clinic

One receptionist based at our Paddington clinic

Candidates may be required to travel between our Richmond and Paddington locations as needed. Immediate start available for the right candidates.

Please note we are only able to consider applicants who are Australian citizens or permanent residents with full, unrestricted working rights. We are not able to accommodate students, overseas travellers/working holiday visa holders, sponsorship requests, or work experience placements.

About the Role

Pure Sight Eye Surgeons is a growing ophthalmology practice, seeking two full-time receptionists to join our existing reception teams on a long-term basis. We need team players with initiative who enjoy working in a busy, professional environment. Both our Richmond and Paddington clinics are home to a subspecialist-led ophthalmology team offering customised surgical procedures and vision outcomes for discerning patients, so this is more than a front desk role, it's about creating an exceptional experience for every patient who walks through our doors.

You will be the first point of contact for our patients, so warmth and a welcoming manner are essential. You will also be trained to assist our clinical team, including taking scans using our medical equipment.

Key Responsibilities

- Be the first point of contact, greeting patients and creating a welcoming, professional atmosphere
- Manage patient bookings, appointments and enquiries in person, over the phone and via email, including soft sales
- Check patients into clinic and process patient medical files
- Support clinical flow by ensuring patient files are complete and assisting with day-to-day administration
- Process patient billing,



including cash, EFTPOS and Medicare claims
- Distribute patient correspondence and prepare/send dictated consult reports to referrers
- Maintain a clean, tidy and well-presented practice
- Collaborate with clinical and administrative staff to ensure patient journeys are seamless and personalised
- Provide administration support to Specialists when required, including occasional PA-style tasks such as accepting, coordinating or picking up deliveries
- Strong multi-tasking skills and ability to troubleshoot as needed
- Desire to learn new skills and upskill

What We're Looking For

- Previous experience in medical reception (ophthalmology or specialist practice highly regarded)
- Background in hospitality/customer service highly regarded
- A polished, friendly and calm communication style
- Strong attention to detail and confidence using/ability to master practice management software
- Fast learner - full training on systems and processes provided
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Flexibility to cover other team members for sick and annual leave
- Well presented, with a professional and caring manner
- Reliable, efficient, honest and trustworthy
- Ability to work autonomously and take initiative, while also contributing effectively as part of a collaborative team

Why Join Pure Sight Eye Surgeons?

At Pure Sight, we are committed to excellence in patient care and surgical outcomes. You'll join a close-knit, supportive team who value professionalism, integrity, and genuine warmth. If you're an experienced ophthalmic professional looking for a role where your expertise is valued and your work directly shapes patients' outcomes, we would love to hear from you.

Benefits

- Competitive salary
- Close to public transport, with street parking available
- Professional development support
- Supportive team setting
- EAP program

Find out more about us: www.puresight.com.au

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📌 Full Time Medical Full Time Medical Receptionists x2 (City of Sydney)
🏢 seek.com.au
📍 City of Sydney