Account Manager | North & Central Queensland (Cairns or Townsville)
Drive Growth and Deliver Excellence in Fire & Facility Services
Dual Focus: 5New Business Development & Strategic Account Management.
Flexibility: Based in Cairns.
Stability: Join a national fire services leader with a great culture and a commitment to growth in an exciting market full of chance.
About the Role
FVS is seeking a dynamic and results-driven Account Manager to spearhead our presence across Cairns and surrounds. Working in tandem with our existing regional management team, you will be the face of FVS in the North, balancing the hunter’s instinct for recent business with the soft touch required for high-level account retention.
This isn’t just a "sales job"—it is a full-lifecycle management role. You will own the client relationship from the initial tender through to performance reviews and contract renewals.
Key Responsibilities
- Regional Growth: Identify and secure new business opportunities (BDM) while managing a portfolio of existing key accounts across North and Central QLD.
- Client Advocacy: Manage daily inquiries, conduct regular performance reviews, and ensure our service delivery aligns with client expectations.
- Quoting Approvals: Driving client approvals for quotes submitted to them.
- Commercial Management: End-to-end management of the tender process,
from drafting submissions to closing new contract sign-ups and securing existing contract re-signs.
- Collaboration: Work closely with our National Sales and local Operations teams to ensure seamless service execution and regional synergy.
What You Bring
- Industry Expertise: Proven experience within Facilities Services is highly advantageous. (Specifically a background in Fire Services if possible)
- Strategic Sales Ability: A track record of hitting BDM targets while maintaining high retention rates through exceptional relationship management.
- Commercial Acumen: Proficiency in putting together complex tenders, navigating contract terms, and delivering professional client presentations.
- Regional Knowledge: A deep understanding of the North Queensland market and a willingness to travel as required to maintain a local presence.
- Self-Motivation: The ability to work autonomously while remaining a vital part of a national, collaborative team.
Why FVS?
At FVS, we pride ourselves on being a national fire protection company that has never lost its family-owned values. We offer a supportive environment where cross-functional collaboration is the standard, not the exception. You will have the tools, the technical backing, and the autonomy to make this territory your own.