05 Aug
|
HBH Group
|
Eton
HBH Group is a Brisbane-based hospitalitygroup operating a diverse portfolio of exciting venues. From neighbourhood favouritesto destination hotspots, we create spaces where people come together to eat,drink, celebrate, and connect.
Our businesses are united by a sharedcommitment to quality, consistency, and genuine hospitality. At HBH Group, weinvest in our people as much as we invest in our venues. We foster a culture ofrespect, accountability, and continuous improvement supporting our teams withclear systems and opportunities for growth.
Role Overview:
We are seeking a Hospitality Front of House / Barista to join our cafe and wine bar teams in Brendale.
You’ll be part of a team that values highenergy, strong product knowledge, and consistently exceptional customerexperiences across all venues.
We’re looking for someone who is confident,engaging, and genuinely passionate about hospitality, with a natural ability toconnect with customers and deliver outstanding service wherever they areworking on any given day.
Key Responsibilities:
- Greet customers warmly and create a welcoming atmosphere
- Take customer orders accurately and efficiently
- Handle customer inquiries, requests, and complaints professionally
- Provide menu recommendations and explain products
- Prepare coffee (espresso, cappuccino, latte, flat white, etc.) to standard recipes
- Steam and texture milk correctly
- Maintain consistency in drink quality and presentation
- Prepare other beverages (tea, iced drinks, smoothies)
- Operate the point-of-sale (POS) system
- Process cash, EFTPOS, and contactless payments
- Balance tills and handle transactions accurately
- Keep the café, serving areas, and tables clean and tidy
- Follow food safety and hygiene regulations
- Clean coffee machines, grinders, and equipment regularly
- Restock cups, lids, milk, and supplies
- Work collaboratively with kitchen and front-of-house staff
- Communicate effectively during busy periods
- Manage time effectively during peak hours
- Monitor stock levels and report shortages
- Refill display cabinets and fridges
- Help with opening and closing procedures
- Contribute to creating a welcoming, high-energy atmosphere for customersacross all sites
Skills & Qualifications Required:
- Current Responsible Service of Alcohol (RSA) or willing to obtain quickly
- Previous experience in hospitality, retail bottleshop, FOH service, café, or bar environment
- Robust customer service skills with a genuine focus on creating positivecustomer experiences
- Excellent communication skills with a friendly, outgoing, andprofessional manner
- Well-presented, energetic, and approachable personality
- Ability to multitask and remain calm in busy, fast-paced environments
- Basic experience with POS systems and cash handling
- Reliable, punctual, and adaptable with a strong work ethic
- Team-focused attitude with willingness to support across differentvenues as needed
What we offer:
We value our team and offer a range ofbenefits to support your professional growth and wellbeing:
- Competitive salary based on experience
- A fun, supportive, and passionate team environment
- Staff discounts and perks across our hospitality, liquor, and childcare businesses
- Daily food and coffee benefits
- Discounted gym membership
- Ongoing training and professional development opportunities
- Employee Assistance Program (EAP)
The opportunity to be part of a growing and innovative group ofbusinesses
Pre-Employment Requirements:
Before commencing employment, successfulapplicants will need to provide:
- Verification of identity
- Right to work documentation
- References
- Consent for us to conduct background checks
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📌 Hospitality Front of House / Barista (Eton)
🏢 HBH Group
📍 Eton