Based at our Frenchs Forest office, this 12-month contract position offers the prospect to join a collaborative and supportive team, with the potential for the role to become permanent.

As a Customer Service Representative, you will play a key role in maximising sales opportunities through a proactive approach and delivering an exceptional customer experience. This varied role is responsible for preparing quotations, processing customer orders and order confirmations, and supporting customers throughout their journey.

Reporting to the Customer Service Manager, you will work as part of a small, experienced and cohesive team, collaborating closely with Sales and other departments across the business to deliver outstanding service and support.

Why HUBER+SUHNER?

Stability, sustainability and a people-focused culture make HUBER+SUHNER a great place to work.

We are committed to providing a flexible, inclusive and supportive workplace where employees feel valued, connected and set up for success. As a global leader in connectivity solutions, we combine the opportunities and stability of an international organisation with the close-knit culture of a local team.

Skills and Experience Required

- Previous customer service, sales support or customer administration experience (2+ years preferred).

- Certificate, Diploma or higher qualification in the electrical or electronics field is advantageous.





- Exceptional communication and customer service skills.

- Strong attention to detail and the ability to follow established processes.

- Collaborative team player with a flexible approach.

- Positive attitude with a proactive, solutions-focused mindset.

- Familiarity with electrical cables, wires and accessories is desirable.

- Proficient in Microsoft Office.

- Experience with SAP, Salesforce or other large ERP systems is desirable.

Key Responsibilities

- Provide telephone sales support and assist customers with technical and non-technical enquiries.

- Prepare and follow up quotations.

- Process customer orders and order confirmations.

- Record and follow up sales opportunities.

- Maintain accurate customer account information within internal systems.

- Issue proforma invoices, invoices, credit notes and debit notes as required.

- Assist with reporting and general administrative support for the team.

Be Rewarded for Your Skills and Experience

- Competitive salary with bonus potential.

- Hands-on training and support from an experienced and collaborative team.

- Hybrid working arrangements.

- Onsite parking.

- The opportunity to join an established global organisation that has been operating in Australia for more than 50 years.

- Potential for the role to become permanent for the right candidate.

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📌 Customer Service Representative (Northern Beaches Council)
🏢 Huber + Suhner
📍 Northern Beaches Council