Convoluted Technologies is Australian owned and operates nationally since 2003. We manufacturea variety of specialty industrial hose assemblies and pressure pipe products distributed Nationally and Internationally. We support customers across mining, construction, manufacturing, agriculture, infrastructure, and industrial sectors with high-quality products and technical expertise.
As our business continues to grow, we are seeking a motivated and customer-focused Technical Sales Co-ordinator to join our team.
About the Role
Reporting to Head of Sales, the Technical Sales Co-ordinator plays a key role in supporting customers and driving sales growth through technical product expertise and exceptional customer service.
Based from our Seven Hills head office, this position is ideal for someone with strong sales administration skills, a technical mindset, and a passion for helping customers find the right solution for their application.
Key Responsibilities
Respond to customer enquiries and prepare quotations.
Provide technical advice on manufacture of versatile metal hose assemblies and engineered fluid transfer solutions
Support the external sales team with customer proposals and project opportunities.
Process sales orders and ensure timely delivery of customer requirements.
Develop and maintain strong relationships with customers and suppliers.
Follow up quotations and identify opportunities to grow sales.
Coordinate with production, operations, and logistics teams to ensure customer expectations are met.
Maintain accurate records within the CRM and ERP systems.
About You
To be successful in this role, you will have:
Previous experience in sales support, internal sales, customer service, or technical sales.
Strong communication and relationship-building skills.
A proactive and solutions-focused approach.
Excellent organisational and time management skills.
Attention to detail and a commitment to customer service.
Mechanical aptitude or technical knowledge of industrial products.
Confidence using Microsoft Office and business management systems.
Experience within the hose, hydraulics, fluid transfer, industrial, manufacturing, mining, or engineering sectors.
Technical or trade qualifications.
Experience reading technical specifications and customer requirements.
Convoluted Technologies is an equal opportunity employer and encourages applications from all qualified candidates.