Be the Connection That Keeps Everything Moving

At CBM Facilities Group, we're more than a facilities management company. We're the central hub connecting organisations with our trusted Trade Partner Network to deliver safe, reliable and high quality maintenance services across Australia, New Zealand and Hawaii.

Every day, businesses rely on us to solve problems, respond quickly and keep their operations running smoothly.

That's where you come in.

As a Service Coordinator, you'll be the vital link between our clients, Trade Partners and internal team. You'll coordinate maintenance services from start to finish, build trusted relationships, solve problems and ensure every job is delivered safely, efficiently and with exceptional service.

If you enjoy working in a rapid paced environment where every day is different, love building relationships and take pride in getting things done, we'd love to hear from you.

Why Join CBM?

At CBM, you'll be part of a supportive team that's redefining service delivery through great people and smart technology.

- A collaborative team that genuinely supports each other
- Modern systems that help you work smarter, not harder
- Variety and responsibility. No two days are the same.
- The opportunity to build lasting relationships with clients and Trade Partners
- Ongoing learning and career development as our business continues to grow across Australia, New Zealand and Hawaii
- A role where your work genuinely makes a difference every day

About the Role

As our Service Coordinator, you'll connect organisations with our trusted Trade Partner Network, coordinating every stage of the maintenance journey.

- Coordinating maintenance requests from enquiry through to completion
- Scheduling and allocating the right Trade Partner for every job
- Managing client enquiries via phone, email and customer portals




- Providing proactive communication and regular progress updates
- Building trusted relationships with clients, Trade Partners and the CBM team
- Coordinating quotes, variations and approvals
- Monitoring job progress to ensure response times and service standards are achieved
- Reviewing contractor licences, insurances and safety documentation before work commences
- Maintaining accurate job records using our technology platforms
- Identifying issues early, resolving challenges and escalating where required

About You

You’ll thrive in this role if you enjoy working with people, solving problems and keeping multiple priorities moving.

- Experience in service coordination, customer service, scheduling, administration, property management, facilities management or operations
- Excellent communication and relationship building skills
- Strong organisational skills and attention to detail
- The ability to manage competing priorities in a quick paced environment
- A proactive, solutions focused approach
- Confidence using technology and learning new systems
- A genuine commitment to delivering outstanding customer service

Experience in facilities maintenance isn’t essential. If you've built your career coordinating people, managing competing priorities and delivering exceptional service, we’d love to hear from you.

Life at CBM

At CBM, our values aren't just words on a wall. They're how we work every day.

We believe in supporting each other, communicating openly, moving with purpose, delivering quality work and always putting safety first.

We're building something special, and we're looking for people who want to grow with us.

Ready to Join CBM?

If you're looking for more than just another job and want to be part of a growing company where your contribution is valued, we’d love to hear from you.

#J-18808-Ljbffr

📌 Service Coordinator | Facilities Maintenance (North Tamworth)
🏢 CBM Facilities Group
📍 North Tamworth